Medical Receptionist bei Pinnacle GI Partners

Pinnacle GI Partners is hiring a Medical Receptionist to support our fast-growing offices in Rochester Hills and Macomb. Ideal candidates will have medical front office experience, strong people skills, and a patient-first mindset.

Training available for those with relevant healthcare experience.

Apply now to join a team that’s passionate about delivering exceptional care!

The Medical Receptionist will report directly to the Office Manager.

Some of your responsibilities in this role:

•  Answers the telephone, triages call appropriately and takes messages when needed
•  Schedules Telehealth visits and acts as a support for this function
• Manages an inbox for patient refill request
• Answers questions as able, referring clinical questions to RNs or Clinical Coordinator
• Completes all necessary insurance information for refill request
• Performs bookkeeping tasks and/or assists as required with authorizations
• Schedules follow-up appointments, outpatient procedures and tests and makes referrals to physicians as necessary
• Confirms patient procedure appointments 

What we are looking for:

• Has good communication skills (oral and written)
• An active listener who can respond to fellow employees/customers in a timely, competent manner
• Is always friendly and courteous
• Able to distinguish emergency patient situations
•  Presents a professional, caring image
• Able to adapt and work independently and efficiently under pressure, with multiple interruptions and with a high degree of accuracy
• Previous front office experience in a medical practice environment, preferred
• Previous EMR experience
•  Knowledge of medical terminology and CPT and ICD-9 coding
• Must successfully pass a background check and a drug screening
•  High School graduate or equivalent

What we offer:
A professional work environment where you can learn, enhance your skills and grow into new opportunities.

• Competitive pay rates
• A generous PTO package 
• A Monday-Friday schedule, no weekends and paid holidays
• Medical, Dental Vision and supplemental benefits (Benefits start at the 1st of the month after hire date)
• 401k with a company match (90-day waiting period applies)

About Pinnacle GI Partners

Pinnacle GI Partners is a gastrointestinal health company. Pinnacle GI Partners is a proud Equal Employment Opportunity Employer that participates in E-Verify.

Founded in 2020 and headquartered in Rochester, Michigan, Pinnacle GI Partners offers patients comprehensive GI services encompassing general and sub-specialty gastroenterology, colorectal surgery, endoscopic surgery centers, infusion services, anesthesiology and pathology.

Our vision is to lead the way in gastrointestinal care. We aim to partner with physicians throughout the US to support them in providing great patient care within their communities, to ensure access to the leading edge of clinical practice and research, and to enable a more connected and caring patient experience.

Our model builds on the legacies of our partner practices and is focused on building a platform for the next generation of physicians to support GI care in their communities

Our company maintains substantial physician ownership and is backed by HIG Growth Partners, a leading US-based private equity investment firm with extensive experience in building highly successful healthcare companies.

Pinnacle GI Partners is an equal opportunity employer and participates with E-Verify.