Volunteer Site Coordinator - Christian Ministry bei OurCalling

Position Summary

This role reports to the Volunteer Engagement Manager and is responsible for assisting with recruiting and managing one of the most valuable assets of our organization - our volunteers. We are seeking a Volunteer Site Coordinator whose personal calling resonates with OurCalling’s mission. OurCommunity is a greenhouse and a classroom for volunteers. A greenhouse provides a safe and controlled environment to cultivate a heart for individuals experiencing homelessness. A classroom provides a safe place to learn new materials and practice loving their neighbors as themselves. We're inviting them to learn from us and practice in the environment of OCF, alongside OCF staff. Additionally, due to the nature of OurCommunity being a start-up, the responsibilities of this position will be evaluated on a frequent basis to provide clarity. 

Job Responsibilities

• Recruiting & Onboarding Volunteers
• • Understand the mission, programs, distinctive characteristics, and impact of OurCalling.
  • Communicate the Gospel clearly to volunteers.
  • Conduct orientations to communicate the mission, safety procedures, and expectations to all volunteers.
  • Represent OurCommunity and recruit volunteers at events in the community at large.
  • Be familiar with and able to communicate the OurCalling Volunteer Policy and procedures.
• Manage the Daily Volunteer Program at OurCommunity
• • Maintain and manage a volunteer schedule that aligns with the operational needs.
  • Be present for volunteers to offer guidance, support, and encouragement in their roles and build a sense of community.
  • Maintain volunteer recognition and retention practices
  • Manage Court-Mandated Community Service volunteers and the process. 
  • Assist with maintaining volunteer records, including hours served, contact info, and required documentation (e.g., waivers, non-disclosure agreements, etc.)
  • Manage the Volunteer Database

Qualifications

• A close and growing relationship as a disciple of Jesus Christ
• Exemplify OurCalling’s Core Values: Christ-Follower, Humble and Gentle, Patiently Flexible, Loving to All, Make Every Effort, United in Mission, Promoting Peace (Ephesians 4:1-6)
• Associate’s degree and 2 years of experience working with volunteers, volunteering, or working in a nonprofit setting. 
• Preferred: Experience with volunteer management software (e.g., VolunteerHub, Galaxy Digital, Salesforce, Virtuous Volunteer, or Better Impact)
• Preferred: Fluency in conversational Spanish
• Must have reliable transportation and be willing to attend events off-site
• Given the nature of the role and responsibilities, work hours may sometimes fluctuate outside of regular business hours, including weekends or evenings.

Skills and Abilities

• Strong written, verbal, and communication delivery skills with volunteers and various audiences
• Excellent interpersonal skills, including conflict resolution, demonstrating a high degree of professionalism, confidence, poise, and tact
• Administrative skills and technical competencies to learn systems that support this function
• Detail-oriented, organized, flexible, self-starter, personable, dependable, relational 
• Ability to prioritize the importance of volunteers to the mission and vision of the ministry
• Must be able to understand all aspects of the ministry to assess and help assign volunteers to appropriate tasks within different departments, and answer volunteers’ questions
• Must be comfortable interacting with the population that the ministry serves, including those with addiction, mental illness challenges, and various criminal backgrounds 
• Must demonstrate a “team player” and collaborative attitude; highly motivated for our ministry work, and caring for others; show ownership in areas of responsibility, and be a self-starter with a spirit of excellence; a track record and desire for professional growth; willing to help serve in other various areas of the ministry as needed

Our Benefits:  We offer an excellent Total Rewards benefit package that includes over three weeks' Paid Time Off plus Holidays to start, as well as a Health Reimbursement Benefit of up to $800 per month, Parental Leave, Life Insurance, a Retirement Plan with matching, and more.