- Professional
- Optionales Büro in Asheville
Position Summary:
Responsible for developing and analyzing laboratory performance metrics, including trending for qualitative, semi-qualitative, non-qualitative, micro, DNA and commensal results. Collaborate with other IT and Laboratory tools and staff during upgrades and routine maintenance of Genova’s Laboratory Information Systems (LIS).
Lead and/or assist workflow improvement processes and investigate problematic issues, develop solutions for such issues and communicate with supervisors and staff. Support includes developing routine or special reporting, software, process development, analytical research and problem solving. Involved in developing, planning, and implementation of new software and software corrections. Assists with IT Help Desk requests as necessary and participates in the IT On-Call rotation.
Essential Duties and Responsibilities:
- Develop and maintain software and reports essential to the effective operation of the laboratory under the direction and oversight of the immediate supervisor.
- Work closely with the Software Development Team to develop automated systems for metric reporting and analytics, including enhancements to internal systems such as BIX and LIX.
- Knowledge of Powershell or scripting, virtualization (Nutanix and VMWare) and containerization.
- Actively publish and document system requirements and validation processes.
- Develop reports based on standard reporting tools to support lab departments.
- Conduct analytical research to identify and isolate workflow problems, promote efficiencies, and take part of developing and monitoring internal controls for Genova’s lab systems.
- Communicates trends, problems, workflow deficiencies, and other systematic issues to supervisor and the Director of Laboratory Operations and actively seeks reliable and error free resolutions.
- Periodically reviews work methods and offers suggestions for improvement.
- Take part of the software development of systems related to lab operations; research and analyze issues and opportunities to improve reporting methods for these systems.
- Assists in the design and development of policies and procedures as it relates to lab departments and operations
- Performs within scheduled work hours and maintains an acceptable attendance record.
- Performs other duties as assigned by the Chief Information Officer and maintains a positive attitude and confidentiality.
- Assists with IT helpdesk related to the responsibilities written above.
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