- Senior
- Optionales Büro in Bath
Are you passionate about enterprise, education, and creating real-world opportunities for students?
Bath College is seeking an innovative and commercially astute Head of Commercial Services to lead and grow our unique portfolio of student-led businesses, including our on-site Restaurant, AirBnB, and Theatre.
Bath College is seeking an innovative and commercially astute Head of Commercial Services to lead and grow our unique portfolio of student-led businesses, including our on-site Restaurant, AirBnB, and Theatre.
In this exciting and varied role, you will:
- Lead the College’s commercial ventures, ensuring they operate to the highest standards of service, professionalism, and profitability.
- Act as the face of our microbusinesses, creating welcoming, customer-focused environments that reflect the College’s values and commitment to excellence.
- Embed enterprise into education, working closely with curriculum teams to provide students with hands-on experience in running real businesses.
- Collaborate with the Director of Estates to ensure all facilities supporting these ventures are safe, compliant, and fit for purpose.
- Drive innovation and growth, identifying new income-generating opportunities through lettings, events, and student enterprise.
- Support internal events, ensuring seamless delivery through effective coordination with facilities and commercial teams.
This is a fantastic opportunity for someone with a strong background in hospitality, events, or commercial operations—especially within education or training environments—who thrives on developing learners’ skills and setting up new business.
Bath College is an inclusive education and training community, providing learning for people with a wide range of abilities from a far-reaching area, from entry level to Level 5 programmes. We are committed to meeting the needs of all our students. This is a very exciting time to join the College.
If you feel you can make a positive contribution, please complete the application form, making sure you detailing how your qualifications, skills and experience meet the requirements of the role.
The vacancy will close on 7 November 2025, and interviews will be held on 13 November 2025.
Key Responsibilities
Fixed term contract, 37 hours per week, 52 weeks per year
Leadership and Management
Leadership and Management
- Provide line management and leadership to catering and cleaning, working with the Director of Estates to ensure wider Campus oversight. To ensure services are efficient, customer focussed and financially sustainable.
- Lead by example as the visible presence for commercial offerings such as the restaurant and theatre and the ‘Host’ for the AirBnB ensuring staff and students deliver high standards of service and presentation.
- To oversee the coordination of rotas, ensuring staffing levels support both commercial and daily requirements.
Microbusiness Operations
- Oversee the management of commercial operations within the College, including, but not solely the Theatre, AirBnB and Restaurant, ensuring financial targets are met and operations remain within identified budgets.
- Support the integration of student learning into microbusiness activities, ensuring students gain meaningful, structured and supervised work experience, carrying out risk assessments to support.
- Ensure microbusinesses reflect Bath College’s value, brand and reputation for excellence in hospitality, service and innovation.
- To ensure all microbusinesses operate within the appropriate licensing and that risk assessments are up to date for all operations.
- Work with curriculum staff to align microbusiness activities with student learning outcomes.
- Ensure compliance with Safeguarding regarding the delivery of all commercial areas.
Please see attached for the full Job Description
Skills, Knowledge and Expertise
What we’re looking for:
- Proven experience in managing commercial services or customer-facing operations.
- A passion for education and empowering young people through enterprise.
- Strong leadership and organisational skills.
- A collaborative mindset and the ability to work across departments.
- A commitment to delivering high-quality, student-centred experiences.
- Level 7 in a Management or Facilities Management field, or at least 10 years relevant experience.
- Level 3 Hygiene Certificate (or willing to achieve this Certificate)
- Demonstrate understanding of the use of a range of Microsoft 365 applications included integrated tools for efficient business management.
- Demonstrate understanding of effective procurement within a Hospitality and/or Facilities environment
- Demonstrate knowledge of budget management in an operational Hospitality, Catering or Leisure/Tourism industry, with an emphasis on increasing income.
Join us at Bath College and play a key role in shaping the future of vocational learning through innovative, real-world business experiences.
Please see attached for the full Person Specification
Please see attached for the full Person Specification
Staff Benefits
- Generous paid holiday entitlement of 30 days, exclusive of College closure days and public holidays. Pro rata for part time roles.
- One Selfie Day per year
- Contributory salary pension scheme (Local Government)
- Continuing Professional Development for all staff
- Laptop Salary Sacrifice Scheme
- Cycle to Work Scheme
- Private Healthcare Scheme
- £500 Refer a friend and earn a reward
- Subsidised cafes - at both campuses
- Employee Assistance Programme – Staff have access to this programme. It is a free and strictly confidential short-term counselling and support service (up to six meetings after an initial assessment session with a qualified counselor)
- The College offers an eye sight test for anyone who meets the criteria as described within the Health and Safety (Display Screen Equipment) Regulations.
- Progressive family friendly policies (exceeding statutory requirements) that supports a health work/life balance, all staff are entitled to request flexible working.
- Discounted treatments at the Academy, Bath Campus
- Free parking at the Somer Valley Campus in Radstock
