Director of Residence Life bei Massachusetts College of Pharmacy and Health Sciences

The Student Affairs department seeks a Director of Residence Life to provide leadership and direction for the Office of Residence Life (ORL), and support an academically-oriented environment while maintaining living conditions which promote student growth and personal development.

Application
Review of applications will begin November 14, 2025, and continue until the position is filled. To apply for this position, please click the Apply button, complete the brief application process, and upload your resume and a position-specific cover letter. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895 or email [email protected]. 

Departmental Leadership (65%)
• Responsible for daily operations of the Office of Residence Life (ORL) and overall management of residential buildings; in halls both on MCPHS’ campus and shared with Colleges of the Fenway (COF) institutions
• Work collaboratively with University stakeholders to reach optimum housing occupancy levels and support a positive student experience
• Serve as the lead administrator of The Housing Director- Adirondack housing management software and lead all housing operational efforts for the department including housing placement, room selection, occupancy reporting, room changes, communication with shared buildings
• Coordinate planning, assessment, and evaluation of ORL programs, policies, procedures, and services to create and recommend a program that continues to enhance the residential experience
• Oversee all residence hall opening and closing procedures in conjunction with campus and COF partners to ensure a smooth and welcoming process for students and families
• Work closely with the Office of Access and Accommodation (OSAA) on residential accommodations
• Coordinate informational efforts regarding Off Campus Housing including workshops, portal management, and communication
• Oversee and manage residence life budgets and take the lead in developing the annual operating budgets and proposing capital requests by presenting the necessary research
• Develop strong working relationships with University and COF departments including Facilities and Public Safety to ensure community safety and facility concerns are addressed appropriately
• Assist the Office of Residence Life in training Resident Assistants on incident reports
• Participate in Administrator On-Call Duty Rotation (including weekends, after hours, break periods and holidays)
• Serve as direct supervisor for the Area Coordinators within Residence Life

Case Management for Students of Concern (15%)
• Serve as an active member of the student CARE Team with a caseload of students in crisis for the Boston campus providing support, solutions, and/or referrals
• Meet with students and provide support, solutions, and/or referrals as appropriate and serve as liaison to family members of students when appropriate.
• Promote advocacy and maintain sensitivity, understanding, and respect for all students

Administrative Leadership (20%)
• Serve as a member of the Housing Task Force, working closely with the Business Office, Admissions and Residence Life to achieve collective outcomes in support of recruitment and retention
• Alongside the Senior Associate Dean of Students (Boston), work with key University stakeholders regarding housing supply and demand
• Partner with the Office of Admission on new student housing assignments and collaborate on communication and move-in efforts
• Serve as a member of the Division of Student Affairs and attend and support training and professional development opportunities, and University wide programs like Open Houses, Accepted Student Days, Commencement and New Student Orientation.
• Serve as department representative on University-wide and COF committees
• Work in collaboration with the ORL on Worcester’s campus in coordinating housing efforts, timelines, and operational platform management
• Other duties as assigned