Director of Practice & Clinical Services - Small Animal bei Ivcevidensia

Salary upto £75,000 DOE | Relocation Allowance up to £8,000 | Welcome Bonus up to £5,000As Director of Practice & Clinical Services, you’ll oversee operations across the Kingswood sites in Woking and Chertsey. Working closely with your clinical and support teams, you’ll drive high standards of care while achieving commercial success and maintaining a positive, supportive culture. You’ll play a key role in shaping the strategic and clinical direction of the practice, ensuring Kingswood continues to deliver exceptional client and patient care.Why Work at Kingswood VetsKingswood Vets is a long-standing practice at the heart of the local community in Woking, with a sister branch in Chertsey. In 2018, we moved into a purpose-built hospital with four consult rooms, two theatres, dental and imaging suites, and separate dog and cat wards. We see a great mix of well-insured clients who want the best for their pets, alongside fulfilling charity work for the RSPCA and others.A fantastic work-life balance: full-time role typically 40 hours/week across 4 days, with 1:4 Saturday morning (08:00–14:00). Part-time applications considered.Our close-knit team includes nine vets, five RVNs, four student nurses, and a superb support crew. Among them are certificate holders in surgery, dentistry, imaging, and ophthalmology, plus visiting specialists in cardiology and orthopaedics.Location: Woking offers easy access to the Surrey Hills, RHS Garden Wisley, and fast transport links to London and the coast. Heathrow, Gatwick, the M3, and M25 are all close by.Key AccountabilitiesBusiness & Growth*Lead on practice strategy and annual business planning*Deliver commercial targets and continuous improvement initiatives*Engage the team in business goals and share best practice across the areaClinical Excellence*Ensure full regulatory compliance and high clinical standards*Foster a culture of ongoing professional development and improvementClient Experience*Champion outstanding service and client engagementTeam & Culture*Build and maintain an engaged, high-performing team*Ensure the right resources are in place to meet clinical and client needs*Maintain a safe, compliant, and supportive working environmentFinancial Accountability*Manage the full P&L and deliver on budget commitmentsWhat are we looking for*Leadership Experience: Proven experience in a management or leadership role*Business Acumen & Results-Driven Mindset: Strong understanding of business operations, financial management, and strategic planning.*Communication Skills: Excellent interpersonal skills, with the ability to communicate effectively with team members, clients, and external partners.*Problem-Solving: Ability to manage conflict, solve problems quickly, and make decisions in a fast-paced environment.*Organisational Skills: Exceptional organisational and time-management skills, especially when managing multiple sites or teams.You Matter to Us – Your Benefits at a GlanceWork-life Balance & Wellbeing*7.6 weeks’ holiday including bank holidays – plus your birthday off*Private medical insurance *Enhanced family-friendly leave and pay *24/7 confidential Employee Assistance Programme Development *£1,250 CPD allowance + 40 hours paid CPD *Certificate and advanced learning support & Access to Vetlexicon online resources  *World leading IVC Evidensia Training Centres*£1,250 annual Care Fund for every vet  Professional Memberships *BVA membership *VDS cover *RCVS feesColleague Benefits *Cycle to Work and Green Car schemes (eligibility applies) *Retail discounts and cashback offers *Reduced-cost veterinary care for your own pets Apply today or get in touch for an informal, confidential chat.

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