Patient Account Representative bei DERMATOLOGY CONSULTANTS PA

Description

Join a Top Workplace!! A multi-year award winner of the Star Tribune Top Workplace designation, Dermatology Consultants is proud to be celebrating its 76th year in business. Founded in 1949, we are a thriving private dermatology practice with 23 providers and 4 clinic locations in the East Metro.

The Patient Account Representative (PAR) is a key member of the business office and performs operational duties within the revenue cycle. This role is responsible for daily tasks including patient account resolution, charge entry, insurance follow-up, and payment application for multiple payers. The PAR serves as a patient advocate by answering billing questions regarding insurance payments and copayments. This position also works directly with Dermatology Consultants providers, and staff, on issues impacting the revenue cycle and requires a strong understanding of all revenue cycle functions.

Dermatology Consultants offers employees:

• Competitive Salary; holiday bonus eligibility 
• No Evenings or Weekends
• Generous Company-funded 401K and Profit Sharing
• Discounts on Cosmetic Services (including Botox, laser hair removal, facials and more)
• Free Parking
• Paid Time Off and Paid Holidays
• Company-sponsored Wellness program
• Benefits; Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, Accident, HSA, FSA, Legal, tuition reimbursement

Starting Pay Range:

$21 - $28 per hour

Duties:

• Editing and entry of daily charges from our dermatology providers as needed
• Insurance payment application including payment, denial and remit posting
• Pre-collection calls to patients regarding past due balances, sending letters as needed
• Billing and collections duties
• Process insurance denials and file appeals
• Transaction and data entry posting (adjustments, denials, reversals, etc.)
• Verify insurance eligibility
• Review and process returned mail
• Review and process cash and bank deposits
• Maintain understanding of policies and procedures of the entire Business office
• Answer the Business Office phone line and provide patient-centered customer service
• Protect patient confidentiality

Minimum Requirements:

• Strong knowledge of Excel
• High attention to detail and data accuracy
• Capable of working in a fast-paced environment with multiple deadlines
• Strong technology skills including using computer software, MS Office, fax, copier, printer
• Ability to use fingers/hands for data entry and phone work up to 8 hours daily
• Ability to communicate effectively with co-workers, supervisor, clinical staff, and providers

Desired Requirements:

• Experience with payer reimbursement policies, ERA and paper check posting, and payer remittance advice
• Knowledge of healthcare billing/revenue cycle process
• Knowledge of collections laws and practices
• Ability to audit and understand multiple payment accounts
• 2+ years’ experience in a healthcare business office setting

Schedule: Full-time, Monday – Friday, days

Dermatology Consultants, P.A. is an Equal Opportunity Employer