Certified Medical Assistant - O H Heart Clinic - FT Days bei Sky Lakes Medical Center

POSITION SUMMARY

Under the supervision of the leadership team, the Certified Medical Assistant works with the Medical Clinician assisting in the daily patient care duties of assessment, treatment and patient education in the clinic setting.  Administers medications (to include injectable) under the specific and direct supervision of the Medical Clinician. Performs in office noninvasive procedures and coordinates, schedules, and requests ancillary services, e.g. lab and x-rays.  Also performs clerical and receptionist duties as assigned. Maintains a working relationship with business office, clinical office staff, Sky Lake’s staff, and Clinicians. 

QUALIFICATIONS

Required: Medical Assistant Certification from one of the following (AAMA, AMT, NHA, NCCT); AHA CPR certification required by end of month from 60 days of hire and maintained. Positive, cheerful attitude.  Self-starter, whom is a flexible and caring individual.  Demonstrates accuracy in documentation.  Ability to communicate effectively orally and in writing.  Must maintain strict confidentiality of patient information.   

Preferred:  Demonstrates competence in relation to the defined mission, vision, values and strategic plan of the organization.  This will be apparent by ongoing completion of any or all of the following: proficiency testing, skill demonstration, practice of core standards for service excellence, and documentation review. 

Lic/Reg/Cert:CMA--American Association of Medical Assistants (AAMA)/RMA--American Medical Technologists (AMT) CCMA--National Health Career Association (NHA)/NCMA--National Center for Competency Testing (NCCT)

TYPICAL PHYSICAL/MENTAL DEMANDS

Medium physical/mental demands as needed in the completion of duties. Able to follow instructions and accept direction.  Must be able to work independently, as well as with medical providers, patients, family members and other co-workers.  Must be able to prioritize work demands and organize time efficiently.  Must be able to work in multi-specialty settings.  Must have the ability to work within time constraints, in high stress situations and with multiple tasks.  Must be able to remain calm under stress.  Excellent problem-solving skills.

ESSENTIAL JOB FUNCTIONS

__  Process and prepare the patient for assessment and treatment, by the medical clinician, in a timely manner.

__  Assist medical clinician with office procedures.

__  Daily sorting of incoming patient reports/results for medical clinician’s review.

__  Clean, maintain and care for instruments, equipment and all work areas including preparing instruments to send to sterile processing.

__ Send approved prescriptions, under the direction of the medical clinician, to pharmacies or patients.

__  Accurately administer injections, immunizations and/or medications, under the direction of the medical clinician.

__  Telephone counseling of patients under direct supervision of the medical clinician.

__  Respond to patient calls in a timely manner.

__  Order and restock examination rooms with medical supplies.

__  Schedule appointments for patient procedures and examinations and prioritize referrals.

__  Accurately and timely documentation of all care/education/conversations provided to patient.

__  Obtain pertinent information and records for patients referred to medical clinician.

__  Convey a warm, caring environment for patients and staff

__  Willingness to be flexible and adaptive to different situations with regards to patients, medical clinicians, co-workers, and leadership.

__ Maintain competency in all position responsibilities.

__ Preferred: As a certified medical assistant, you may play a key role in training and mentoring new medical assistants,   sharing your expertise and best practices to ensure their success in the role.

MARGINAL JOB FUNCTIONS

• Performs other duties as assigned.