Patient Transporter and Equipment Specialist - Jewett Orthopedic Institute, Hospital bei Orlando Health

One of the region’s largest orthopedic and sports medicine providers, Orlando Health Jewett Orthopedic Institute’s world-class team of orthopedic surgeons and sports medicine physicians specialize in conditions and injuries of the spine, hand, upper extremities, foot, ankle and lower extremities, as well as joint replacement, concussions, interventional pain management, bone health and orthopedic trauma. The institute’s Downtown Complex brings the whole spectrum of orthopedic and spine care under one roof and includes an orthopedic specialty hospital featuring 75 private inpatient rooms, 10 advanced OR suites, and a research and innovation center with a bio skills lab and 3D printer. Institute physicians also lead a robust clinical research and education program. An adjacent medical pavilion houses a 63-exam-room outpatient clinic, imaging suite, physical therapy spaces and ambulatory surgery center. The institute also holds official medical roles with multiple athletic teams, sporting events and venues. In its first year of eligibility, the institute has been recognized for its positive workplace culture with Modern Healthcare’s Best Places to Work award.

 Click here to learn more about Orlando Health Jewett Orthopedic Institute

Position Summary

This Team Member must be able to communicate with patients, visitors and internal customers using appropriate designated scripting
and engagement technique. Provides assistance in distribution, maintenance, sanitization, tracking and retrieval of clinical
equipment throughout multiple facilities

 Provide safe and efficient transport of patients to all areas of the hospital.
 Assesses the patient to determine the most effective method for transport including the use of Transport Tracking Remote Data
Entry dispatch system and ADC telephone switchboard.
 Ability to vocalize and stop a process that may potentially compromise a patient’s safety.
 Responsible and accountable for reaching individual productivity standards established by the department.
 Maintain all transportation equipment and assure its cleanliness and sanitary condition.
 Proactively seeks prevention of fire and safety hazards by storing equipment in designated areas.
 Possess the ability to adjust the liter flow and determine PSI in an oxygen tank as well as the ability to transfer an oxygen
regulator from one oxygen tank to another.
 Has the knowledge and ability to safely remove a telemetry unit from a patient.
 Cooperates effectively and efficiently with team members to consistently meet the changing needs of the patient, department,
and/or hospital.
 Assist in the distribution and retrieval of clinical equipment throughout multiple facilities.
 Assist in restocking standby storage areas or returns it to the equipment room.
 Able to communicate effectively with internal customers to modify, reschedule, and/or cancel transport requests.
 Able to critically think and prioritize patient transport requests during peak times and/or as patients status change.
 Assist with training and educating Patient Transportation and Clinical/Orthopedic Equipment Management new hires.
 Inspects equipment for proper condition and places broken equipment out of service

Education/Training

• Ability to read and recognize similarities and differences between words and between series of numbers.
• Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers.
• Must have good working knowledge and be capable of accessing and using all department related computer systems such as
  but not limited to the TeleTracking, Allscripts and all other programs that include Bed Tracking and Service Response where
  applicable.
• Must be able to complete required mandatory educational training.

Licensure/Certification

• If required for area, must complete and be certified in:
  • Maintain current Basic Life Support (BLS) certification by the American Heart Association – renewed every two years.

Experience

• One (1) year in patient care or customer service role to include at least three (3) months of patient transport or medical equipment distribution experience.