Systems Administrator bei YMCA of Western North Carolina

Description

ABOUT US 

The nonprofit YMCA of Western North Carolina strengthens local communities through youth development, healthy living, and social responsibility. Founded in 1889, we engage more than 100,000 people – regardless of age, income, or background – to nurture the potential of children and teens, improve the region’s health and well-being, and provide opportunities to give back and support the community. We do this through seven YMCAs, dozens of program sites, and YMCA Camp Watia. As the state’s largest provider of licensed school-age childcare, we give more than 1,000 children a day the opportunity to learn, grow, and thrive. We are made up of people of all ages, from all backgrounds, working side by side to ensure that everyone can reach their full potential with dignity. Our core values are caring, honesty, respect, and responsibility, and they guide everything we do. We are committed to being an organization that exposes and addresses social constraints that limit and/or negatively affect all humans from all walks of life. We recruit staff who are passionate about giving back to the community, helping people, and upholding our core values. For more information, please visit ymcawnc.org.

ABOUT THE ROLE

Under the general direction of the Senior System Administration, the position helps oversee network and server infrastructure, providing technical support to users, help in managing security, and ensuring system uptime and performance through regular maintenance and troubleshooting of hardware and software. Key responsibilities involve installing and configuring systems, managing user accounts, implementing backup and recovery plans, monitoring for security threats, and providing support for applications and operating systems to ensure the efficient operation of the organization's technology. Other duties may be assigned. Travel will be required to our facilities across WNC.

ESSENTIAL FUNCTIONS

• Install, configure, and upgrade hardware, software, operating systems, and network infrastructure
• Provide ongoing user support, troubleshoot and resolve technical issues for hardware, software, and network connectivity
• Install and manage network hardware such as routers, switches, and servers, ensuring network security and performance
• Implement security protocols, manage user accounts and access rights, monitor for security threats, and assist in the development of security policies
• Perform regular system and network performance monitoring, review logs, and ensure the availability and integrity of IT resources
• Create and maintain detailed technical documentation for systems, procedures, and configurations
• Train users on new hardware, software, and IT systems to improve their technical proficiency
• Interact professionally with other employees, members, program participants, volunteers, and other individuals within the community, always being mindful of the YMCA’s four core values of caring, honesty, respect, and responsibility
• Help develop and implement operating practices and procedures to improve information management and cost effectiveness, including the recommendation and development of appropriate process and procedures to improve overall management of information systems
• Maintain all system-wide table files and securing for WAN
• Help in developing training materials related to use of computer equipment and software. Conduct training programs for corporate and branch staff on the use of IT equipment and software
• Provide ongoing service and support to branches for accomplishing day-to-day operations
• While no budget authority, assist Senior System Administrator and IT Director, to develop, monitor, and control the Association Budget.
• Provide ongoing support in the area of data communications through the design, development, implementation, and administration of Local and Wide area Networks
• Help with projects related to the IT Department of the Association 
• Help with maintaining and updating office365 infrastructure and implementing new technologies involved with office365
• Model inclusive behaviors and embraces all dimensions of diversity
• Support service line/department in actively working toward association-level objectives, as measured by identified goals/KPIs
• Participate in the budgeting process within their service line/department and serves as a good steward of association resources

ABOUT YOU

  Qualifications

• 2-3 years in a related or technical field or 2-3 years of equitable education required. 
• Preferred candidate has experience in programing/database creation and management/systems operations, IT Security, Project.
• Preferred candidate has knowledge of Microsoft network operating systems and all facets of an Enterprise IT infrastructure.

Knowledge, Skills, and Abilities

• Strong oral and written communication skills.
• Accuracy and be able to meet deadlines.
• Ability to work directly with coworkers and staff at all levels in the Association in a positive, enthusiastic, and team-oriented manner.
• Perform quality work within given deadlines and expectations with or without direct supervision.
• Position will need knowledge of processes, hardware and software environments in an enterprise infrastructure. 
• Ability to serve effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals.

PHYSICAL ASPECTS OF THE JOB

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to see and hear.
• Must be able to speak clearly.
• Ability to lift and move up to 50 pounds and transport equipment and supplies from one location to another.
• Physical demands are a combination of active and sedentary work. Tasks may require extended periods of time at a keyboard or workstation, and also standing and walking.

Full-time employees receive medical, dental and vision insurance, group life insurance and long-term disability paid by the Y; short-term disability, term life insurance and dependent life insurance is available for purchase; generous paid time off, retirement plan with employer contribution of 12% of salary (subject to eligibility requirements), free YMCA membership, free afterschool childcare and summer day camp and program discounts.

The YMCA of Western North Carolina is committed to equal opportunity in terms and conditions of employment for all employees and job applicants without regard to race, color, faith, gender, pregnancy, national origin, age, disability, sexual orientation, gender identity, veteran status, citizenship status, genetic information, gender expression, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.

Qualifications