Sales Application Engineer bei undefined

Job Title:
Field Application Engineer

Job Description:
Hanwha Techwin America (HTA) has an exciting opportunity within their B2B division. This is a unique opportunity to be part of one of the fastest growing companies in the physical security industry.

The Field Application Engineer provides accurate specification interpretations that drive the technical evaluation portion of the sales process. Position requires the successful candidate to maintain contacts with all of Hanwha Techwin America’s sales channels and end users within CCTV North America. Must be able to identify and resolve product or system issues on analog and network based security products. Provide phone support to customers and system integrators.

Key Responsibilities:

• Responsible for maintaining regular contact with technical and installation counterparts at Key Systems Integrators.
• Responsible for demonstrating operation, ease of installation, and system capabilities of Hanwha product to Key Systems Integrators.
• Serve as main first-line technical support for Key Systems Integrators.
• Provide technical phone support when not traveling as needed
• Report on product and system related issues 
• Being able to provide training and sales presentations to system integrators and customers
• Travel on short notice (50% to 80% travel)
• Support the territorial sales staff

Requirements:

• Good understanding and troubleshooting capabilities of network based security systems
• Proven ability to articulate IP, Network, and analog technology, product features, and benefits to both business and technical users. 
• Must be able to identify all of the relevant technical issues to ensure complete customer satisfaction through all stages of the sales and installation process.  
• Proven ability to establish and maintain strong positive relationships throughout the sales cycle.
• BA/BS in Electrical Engineering, Electrical Technology, Physical Sciences or other related field is strongly preferred.
• The candidate should be able to help to set up trade shows and troubleshooting and in rare instances, will be required to use ladders. 
• Self-motivated and proven time management capabilities are a must
• Driver License and own vehicle are required.
• Experience in the Security industry is a plus
  
  Disclaimer:
  The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required. All personnel may be required to perform duties outside their normal responsibilities from time to time as needed.