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Operations Manager – Pet Nutrition Care & Treats bei Mars

Mars · Birstall, Vereinigtes Königreich · Onsite

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Job Description:

Operations Manager – Pet Nutrition Care & Treats, Birstall Site
 

Location: Birstall Site, 5/2 on site

Reporting to: Senior Site Management Team

A rare and exciting opportunity has arisen at our Pet Nutrition Care & Treats Birstall site for an Operations Manager to join the Site Management Team as a senior leader. This role is pivotal in shaping and delivering the site strategy, with a strong emphasis on Safety, Quality, Cost, and People. You will lead a large operations team, drive cultural transformation, and champion operational excellence through effective leadership, strategic vision, and a commitment to continuous improvement.

What will be your key responsibilities?

Strategic Leadership & Collaboration:

  • Champion and support the delivery of the site strategy, ensuring alignment with Safety, Quality, and Cost objectives.

  • Play a critical role in the Site Leadership Team (SLT), fostering collaboration and strong relationships across all site functions.

  • Contribute to long-term strategic planning and decision-making for operational manufacturing excellence.

People Leadership & Development:

  • Lead, mentor, and develop a team of 12 direct reports and 250 indirect reports, creating a high-performance culture through coaching, engagement, and continuous development.

  • Drive talent management, succession planning, and organizational development within the Operations team.

  • Embed safety and quality mindsets and behaviors; drive a cultural change towards ownership and responsibility on-site.

Operational Excellence:

  • Accountable for delivering site production targets and optimizing the use of resources.

  • Implement and sustain Total Productive Maintenance (TPM) initiatives to optimize equipment reliability, reduce downtime, and drive continuous improvement.

  • Lead the OPEX agenda on site, identifying and executing the roadmap for continuous improvement and cultural change.

  • Manage balanced scorecards/KPIs covering safety, quality, efficiency, and cost for both short- and long-term goals.

  • Deliver on production conversion cost targets for the site.

Safety & Quality Compliance:

  • Ensure delivery of required standards across Safety, Quality, and Food Safety compliance areas, fostering a “safety-first” mindset.

  • Champion initiatives to maintain the highest standards in food safety and workplace safety for all associates.

Innovation & Digital Transformation:

  • Leverage automation and digital manufacturing tools to enhance operational efficiency.

  • Train and support teams in adopting new technologies, driving digital execution and confidence.

What We're Looking For?

  • Proven People Leader: Passionate about developing talent and engaging associates; able to motivate and coach teams in a manufacturing setting.

  • Operational Expertise: Minimum 2-3 years’ experience leading complex, high-speed manufacturing operations, ideally within FMCG.

  • Strategic Thinker: Experience with site-level strategic planning; skilled in managing KPIs and balanced scorecards.

  • Continuous Improvement Advocate: Demonstrated expertise in lean principles (e.g., Six Sigma), TPM, and driving operational improvements.

  • Technical Background: Degree or relevant qualification in a technical or business field preferred.

  • Tech-Savvy: Experience with automation, digital manufacturing tools, and the ability to drive technology adoption.

  • Growth Potential: Ambition and capability to develop into future business leadership roles (e.g., Plant Manager).

What Can You Expect from Mars?

  • Consistently ranked among the UK’s Top 10 ‘Great Places to Work’ since 2016.

  • Competitive salary, yearly bonus, and comprehensive benefits package.

  • Equal Parental Leave: 52 weeks off (26 paid at 90% salary) for all new parents.

  • Mentoring and development support from day one, including access to Mars University.

  • Purpose-driven work environment focused on building a better world tomorrow.

  • Succession potential for director-level roles through strong performance and personal development.

Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long-term health conditions, or neurodiversity during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here
 

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