Porter - Surgical Services bei Newmedica

Porter – Surgical Services

Location: Newmedica Bristol
Contract Type: Fixed Term (until 31st March 2026)
Hours: 40 hours per week (Full Time or Part Time considered)
Salary: £25,396 (FTE)

Who Are We?

At Newmedica, we believe better sight changes lives.

We’re one of England’s top providers of NHS and Private ophthalmology services, delivering outpatient care, diagnostic testing, and advanced eye surgery to thousands of patients every year. With a growing network of specialist clinics across the UK, we’re on a mission to make world-class eye care more accessible for everyone — and we’re expanding rapidly.

We’re proud to be officially certified as a Great Place to Work®, based on independent feedback from our colleagues. This recognition reflects our commitment to creating an inclusive, collaborative, and empowering workplace where people can thrive.

Why Join Us?

• Be part of a dedicated and supportive surgical services team.
• Make a meaningful difference in patients’ experiences and outcomes.
• Access training and development opportunities.

What We’re Looking For

We’re after someone who’s not only organised and efficient but also passionate about people and service. Ideally, you’ll bring:

Essential

• Has excellent interpersonal and communication skills.
• Is caring, friendly, patient-focused, and professional.
• Can work independently and as part of a multidisciplinary team.

Desirable

• Is physically fit and able to assist with patient mobility.
• Has previous experience in a healthcare or patient-facing role (desirable but not essential – full training provided).
• Attention to detail

What You'll Do

Provide safe, compassionate, and efficient patient portering services between the main reception area and the external theatre building for cataract surgery. This role is essential to ensuring a smooth patient journey through the surgical pathway, maintaining comfort, dignity, and reassurance throughout.

In addition, the successful candidate would support the theatre team moving clinical waste as required to the respective receptacles, movement of medical stores and other items as required to support the theatre team and patients.

Key Responsibilities

Patient Transfer

• Accurately identify and escort patients from reception to the theatre building.
• Communicate any concerns promptly to the Theatre Manager or Lead of the Day.
• Escort patients back to reception following surgery and recovery.
• Assist patients with mobility needs, including wheelchairs and walking aids.

Patient Support

• Provide reassurance and emotional support, especially to anxious or visually impaired patients.
• Communicate clearly and respectfully to ensure patients feel safe and informed.
• Maintain patient confidentiality and dignity at all times.

Coordination & Communication

• Liaise with theatre staff, reception teams, and clinical colleagues to ensure smooth patient flow.
• Report any concerns regarding patient wellbeing or delays to the appropriate team.

What You’ll Get in Return

We know that great people make a great company, so we offer a comprehensive and supportive package, including:

• Competitive Salary: £25,396 (FTE)
• 25 days holiday + bank holidays (increasing with service)
• Company pension scheme
• Enhanced family leave and sick pay
• Employee Assistance Programme – 24/7 confidential support
• Perks & Discounts – from eyewear to retail savings
• Ongoing training and development opportunities

Be Part of Something Bigger

This is more than just a job — it’s a chance to grow your career in a forward-thinking, patient-first organisation that values your voice and invests in your future. If you’re ready to make a real difference and help transform eye care across the UK, we’d love to hear from you.

Apply now and take the next step in your career with Newmedica.

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

If you would like an informal chat about the opportunity or to request a job description, please contact [email protected]

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin