Operations Analyst, Public Sector Contracts Management bei Ironmountain

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Operations Analyst, Public Sector Contracts Management-Remote

Iron Mountain is seeking a detail-oriented Operations Analyst, Public Sector Contracts Management to join our Public Sector Contracts team. In this role, you will manage assignments for Contracts Management personnel, ensure adherence to service-level agreements (SLAs), and optimize workflows to improve team performance. You will partner closely with Contracts Managers, Legal Counsel, and business stakeholders to deliver timely, high-quality results.

What You'll do

In this role, you will:

• Manage workload assignments, monitor team performance, and ensure SLA compliance

• Analyze workflows to identify opportunities for efficiency, automation, and process improvement

• Partner with Contracts Managers and cross-functional teams to resolve escalations and optimize operations

What You’ll Bring

The ideal candidate will have:

• 5+ years of relevant experience in Project Management

• Strong understanding of contracts management principles, lifecycle processes, and resource planning

• Proven analytical, problem-solving, and organizational skills with a proactive, solution-oriented mindset

• Bachelor’s degree in Business Administration, Project Management, or related field

What We Offer:

Remote opportunity with flexible work arrangements and competitive benefits

Paid time off, holidays, health, wellness, retirement programs, and professional development opportunities

Reporting Structure
This position reports to the Director, Public Sector Contracts Management

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