Triage Nurse - Primary Care bei Brown Medicine

SUMMARY:

Performs nursing duties as they pertain to office nursing, which includes routine medical exams and/or procedures and tests in conjunction with patient visits. Assists physicians and advanced practice providers as necessary. May support visit documentation and equipment care/maintenance. Responsibilities also include providing patient education, triaging patient care issues, assisting physicians with procedures, onboarding new medical assistants, and supporting the day-to-day functions of the office. Knowledge of HIPAA and OSHA regulations required.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Consistently applies the Brown Medicine values of patient care priority, dignity, collaboration, integrity, equity, inclusion, respect for diversity, and quality in support of the Brown Medicine mission to deliver compassionate, high-quality patient care, research excellence and outstanding physician education in a culturally sensitive environment. Responsible for knowing and acting in accordance with the Brown Medicine Compliance Program and Code of Conduct.

Consistently practices the Brown Medicine Customer Service Standards.

ESSENTIAL FUNCTIONS:

• Assists with patient triage for providers.
• Obtains patient history and chief complaint.
• Obtains lab specimens, gives injections, and performs routine medical tests. 
• Implements clinical and technical aspects of nursing care in accordance with prescribed policies, procedures, and techniques.
• Assisting with review of test results under guidance of a physician and notifying patients of results when applicable. 
• Accurately follows instructions and carries out established procedures or protocols when assisting practitioner with treatments and examinations.
• Provides and documents pertinent information, education, and instruction to patients and/or families regarding patient’s condition, limitations, and course of care, with the knowledge and oversight of the practitioner.
• Documents nursing observations, assessments, medications, treatments and other care given.
• May sterilize equipment and perform light housekeeping chores.
• Maintains inventory of supplies as required.
• Maintains skills competence and assumes responsibility for professional development and ongoing education.
• Participates with quality assurance and quality improvement activities.
• Supports the training and growth of medical assistants in the office with regards to all aspects of patient care including but not limited:
  • Set-up of exam rooms.
  • Proper handling, cleaning and disposal of all contaminated instruments and/or materials mandated by OSHA.
  • Packaging of instruments for sterilization.
  • Proper labeling, handling, and processing of all surgical specimens to ensure daily delivery of specimens to Pathology Lab.
• Collaborating with the practice manager to support medical assistants with continued proficiency and compliance with defined expectations, policies and procedures. 
• Ordering medical supplies as required to ensure proper upkeep and stocking of supplies in examination rooms.
• Enhancing professional expertise and knowledge through participation in appropriate educational activities,
• Responsible for any other duties, clinical or administrative, that facilitate the overall improvement in office flow and patient care.
• All other duties as required.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• Graduate of an accredited school of nursing with a license to practice in the State of Rhode Island.
• BLS certified.
• Ability to represent the organization and serve consumers in a professional manner and promote a positive image of the organization and its services.
• Interpersonal skills necessary to deal effectively with patients and their representatives. 
• Ability to exchange information in a professional manner with coworkers and patients.
• Thorough knowledge of Universal Precautions as well as proper use of personal protective equipment.
• Physical requirements: Position requires long periods of standing.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

SUPERVISORY RESPONSIBILITY: 

None.

Employees are required to be vaccinated against COVID as a condition of employment, subject to accommodation for medical exemptions.

We value a diverse, talented workplace and seek colleagues who strive to better understand systemic barriers as it affects patient care and our academic institutions. Brown Medicine welcomes nominations and applications from all individuals with varied experiences, perspectives, abilities, identities, and backgrounds to enrich our clinical, research, training and service missions.