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Assignment Coordinator - Housing bei The University of South Florida Board of Trustees

The University of South Florida Board of Trustees · Tampa, Vereinigte Staaten Von Amerika · Onsite

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The Department of Housing & Residential Education is dedicated to creating safe and welcoming residential communities that promote student success. The department enhances the residents' ability to graduate in a timely manner by offering programs, services, facilities and learning communities that support the academic needs and goals of the residents. Through our focus on education, facilities, and responsible stewardship, Housing & Residential Education is aligned with and supports the USF Strategic Plan.

The Housing Assignments Coordinator works closely with other professionals in Housing and Residential Education (HRE) to administer and manage the housing and residence education program serving over 6,400 on-campus students. This position has primary responsibility for managing the on-campus housing assignments processes, room selection processes, room transfer process, as well as general development and operation of the Residential Management System (RMS) for populations including, but not limited to First-Time in College, Returning students, Transfer students, and Affiliated Housing. This position will primarily service the non-program specific residential population. The Assignment Coordinator reports directly to the Assistant Director for Assignments. Some evenings and weekend work, required.

Responsibilities

Occupancy Management:  Oversee daily management of on-campus housing assignments processes including residence hall assignments, room selection processes, room changes, space management, etc. for non-program specific populations Maintains accurate records of affiliated property's occupancy rosters.  Works with department and campus partners to coordinate ADA assignments for students with special accommodation needs.

Developing reports, forecasting, and anticipating trends:  Develop custom reports and queries for individuals, departments, and outside entities. Assist with the coordination of all occupancy, usage, and reporting efforts for the Office of Housing and Residential Education, including identifying trends, projections and forecasting of future housing needs.

System Management:  Serves as a system administrator for RMS. Make recommendations for improving areas of efficiency, sustainability, training, and automation.
Trains users and functional teams in the RMS modules in which they work. This occurs on a one-on-one, departmental, and inter-department format.

Engagement:  Approach service delivery and office operations in a friendly, positive and professional manner. Research and respond to complex inquiries from students, parents, and campus partners in order to provide or clarify information on Housing & Residential Education services, options, programs, policies or procedures.
Serve as a secondary supervisor for student assistants (performing a variety of roles and functions, i.e. Office Assistant, Desk/Reception, Summer Call-Center, etc.).
Conduct presentations and staffing the resource table about on-campus housing for new student events.

Participate in various internal and external meetings related to occupancy management.  Participate in after-hours rotation for assignments related issues.
All other Duties as Assigned

Qualifications

Minimum Qualifications: This position requires a Bachelor's degree with at least one year of experience in student/affairs/student personnel position; or a Master;s degree in Higher Education, College Student Personnel, or Sports Recreation Administration. Work experience may not be substituted for the Bachelor's degree requirement for this position.

Preferred Qualifications: The preferred qualifications include a Master's Degree in Higher Education Administration, MBA, or related field from a regionally accredited university/college and three years of related experience of University Student Housing or Student Affairs experience preferred. Experience with writing SQL statements, databases, RMS Mercury 3.0+, and process improvement practices are a plus.

Degree Equivalency Clause: Four years of direct experience for a bachelor’s degree.
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor’s degree;
• (c) Six years of direct experience for a master’s degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

 

Company

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF 

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.  The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.  The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.  This job description does not constitute an employment contract.  

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