Electrical Service Manager bei Comfort Wave Home Services

Lead the Charge in Climate Control – Electrical Service Manager Wanted! Come join our growing team of creative and energetic employees who are dedicated to delivering the best customer service experience every day.

Our Electrical Service Manager is responsible for managing daily field operations, employee training and retention, vendor relationships, and ensuring that technicians provide outstanding service to our customers. 

BENEFITS:

• Market Value Compensation $80,000-90,000/annually with additional Bonus Plan
• Paid Time Off 
• 8 PAID Holidays (Including a floating holiday & your birthday!)
• 401K Retirement Plan with company match of 30%
• Full Suite of Benefits including but not limited to: 
  • Health insurance- 4 plan options, portion of premiums company-paid
  • Dental and vision insurance with minimal cost to employees
  • Optional HSA and FSA plans
  • Company-paid Life Insurance and AD&D Policy
  • Supplemental life insurance plan options
  • Company-paid Employee Assistance Program 
  • Short and long term disability insurance
  • Legal Insurance Plans
  • Critical Illness and accident Insurance
  • Pet Insurance Plans
  • Identity Theft Protection Program 

What Will I Do?

• Develop a culture of performance excellence to encourage employment growth
• Drive Electrical department sales through training and development of field technicians
• Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting
• Coach technicians on how to increase average ticket, closing rate and monthly truck revenue 
• Provide a constant flow of product and sales training
• Promote lead generation
• Monitor and control callbacks and warranties
• Handle all escalated customer concerns by demonstrating 100% customer satisfaction

Do I Have What it Takes?

• Must maintain an Electrical Contractors License
• High School Diploma or equivalent; bachelor's degree preferred
• In-depth knowledge of electrical systems and generators
• Background with RFIs, cost estimates (plan/spec and design/build), negotiating, material take-offs, and reading blueprints required
• Extensive knowledge in local codes and industry standards
• Ability to lay out branch circuiting; to read/understand contract documents, drawings and specifications
• Understanding of general electrical design and engineering concepts, along with a solid grasp of electrical material costs 
• Excellent leadership skills and a team-oriented mindset to enhance productivity and work quality 
• Ability to build business in both the private and public sectors
• Positive energy and enthusiasm to drive sales and company growth
• Strong ability to prioritize, set goals, manage multiple tasks, and meet deadlines