Analyst, EMRge Client Operations – January 2026 Start Date bei Ovative
Ovative · Minneapolis, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Minneapolis
About Ovative Group:
Ovative Group is an independent, full-funnel media, measurement, and creative firm. Leveraging our deep industry expertise, we help brands like Best Buy, Domino's, American Eagle, The Home Depot, Post, Disney, Tumi, Michael Kors, Boost Mobile, and UnitedHealth Group transform their media and measurement programs. The result? Profitable growth that speaks for itself.
At Ovative, we don't just track data, we redefine success. How do we do it? Our proprietary MarTech platform, EMRge helps businesses transform marketing into a driver of sustainable growth. Powered by Enterprise Marketing Return (EMR), our differentiated approach to holistic media buying, planning, and measurement, EMRge is the first MarTech platform to measure businesses holistically. We're all about raising the bar every day, and it shows. Our work has been recognized by organizations like Digiday, Google, Inc. 5000, USA Today, and Search Engine Land.
Important Information:
December Graduates encouraged to apply.
Location: Minneapolis, MN ; Chicago, IL
This job requires permanent US work authorization. We are unable to accept candidates with temporary work authorization (e.g. CPT, OPT), nor candidates who will require work visa sponsorship (now or in the future).
About the Role:
The EMRge Client Operations Analyst plays a key role in supporting the delivery and implementation of Ovative’s proprietary marketing measurement technology, EMRge. EMRge helps clients unify data and insights to make smarter marketing investment decisions — and this role ensures we bring that technology to life seamlessly for our clients.
You’ll work closely with Development, Product, and Service Enablement teams to coordinate timelines, prioritize requests, and keep projects moving forward — helping Ovative scale how we deliver EMRge to clients and provide ongoing support. This role is ideal for a proactive problem solver who thrives at the intersection of technology, process, and delivery excellence.
Responsibilities of an Analyst, EMRge Client Operations:
Act as the go-to expert on EMRge client work—owning and maintaining repeatable project templates, providing context on active projects, and ensuring consistency and quality across client engagements.
Establish timelines and resource capacity plans for EMRge client efforts, such as new implementations, migrations, and ongoing maintenance or bug fixes, while keeping project plans and statuses up to date. Clearly communicate upcoming tasks, dependencies, and blockers to cross-functional partners to keep work moving efficiently.
Prioritize developer sprint queues for EMRge client development work, collaborating with the Product Owner to balance client-driven and product-focused priorities.
Monitor Jira Service Management (JSM) requests to ensure client maintenance, enhancements, and break-fix items are prioritized appropriately against other work.
Identify opportunities to improve processes, documentation, and workflows to make EMRge client operations smoother, more scalable, and more effective.
Requirements:
Exceptionally organized with strong attention to detail, able to manage multiple projects and competing priorities at once
Process-oriented mindset with a passion for creating structure, improving workflows, and finding more efficient ways to get things done
Strong communication skills, both written and verbal, to clearly connect with cross-functional partners
Curiosity and resilience - willing to experiment, problem-solve, and iterate to find the best solution
Willingness to learn and become proficient with tools like Jira, ClickUp, and other project management or workflow platforms
0–1 years of relevant experience
Basic understanding of Agile and Waterfall project management methodologies
Benefits of Working at Ovative Group:
We provide strong, competitive, holistic benefits that understand the importance of your life inside and out of work.
Culture:
Culture matters and we’ve been recognized as a Top Workplace for ten years running because of it. We demand trust and transparency from each other. We believe in doing the hard and complicated work others put off. We’re open in communication and floor plan. We’re flat – our interns sit next to VPs, our analysts work closely with senior leaders, and our CEO interacts with every single person daily. Put together, these elements help foster an environment where smart people can support each other in performing to their highest potential.
Ovative is committed to fostering an inclusive environment where everyone can participate and thrive. We do not tolerate discrimination of any kind, including on the basis of race, sexual orientation, gender identity, or gender expression. Our policies reflect this commitment—for example, our medical leave benefits are inclusive of same-sex partners, ensuring equitable care and support for all families.
Compensation and Insurance:
We strive to hire and retain the best talent. Paying fair, competitive compensation, with a large bonus incentive, and phenomenal health insurance is an important part of this mix.
We’re rewarded fairly and when the company performs well, we all benefit.
Tangible amenities we enjoy:
Access to all office spaces in MSP, NYC, and CHI
Frequent, paid travel to our Minneapolis headquarters for company events, team events, and in-person collaboration with teams
Flexible paid vacation policy
401k match program
Top-notch health insurance options, inclusive of same sex partners
Family formation benefits including reimbursement options for fertility, pregnancy, and parenting needs
Monthly stipend for your mobile phone and data plan
Sabbatical program
Charitable giving via our time and a financial match program
Shenanigan’s Day
Working at Ovative won’t be easy, but if you like getting your hands dirty, driving results, and being surrounded by the best talent, it’ll be the most rewarding job you’ll ever have. If you think you can make us better, we want to hear from you!
