Bilingual Clinical Scheduling Assistant bei Legacy Community Health

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Southwest - 6441 High Star Dr. Houston, TX 77074

Bilingual Clinical Scheduling Assistant - Job Overview

Schedule: Monday-Friday (8AM-4:30PM)

Welcome to Legacy Community Health, where compassion and collaboration are at the core of everything we do. We’re inviting you to become a part of our family as a Bilingual Clinical Scheduling Assistant, a role that's crucial in connecting our community to the healthcare they need.

• Be the Heart of Our Mission: Ensure our patients have timely access to care, making a real difference in their lives.
• Seamless Clinic Operations: Play a pivotal role in maintaining smooth day-to-day operations, enhancing the patient experience.
• Impact and Growth: Enjoy opportunities for personal and professional growth within a supportive team environment.
• Collaborative Environment: Join a team that values relationships, mentorship, and collective success.
• Mission-Driven Work: Contribute to healthcare that truly makes an impact in our community.

Key Responsibilities

• Collaborate with Front Desk staff, Lead Medical Assistants, Clinical team, Care Team Assistants, and scheduling staff at Legacy Contact Center to optimize provider schedules.
• Coordinate day-to-day scheduling and manage scheduling issues to ensure smooth clinic operations.
• Maintain wait lists and assist with reminder calls to enhance patient care access.
• Engage in real-time communication to address scheduling mistakes and update patient registration information.
• Assist with managing portal messages and attend requested trainings to stay updated.

Minimum Qualifications

• High School Diploma required.
• Certification as a Medical Assistant or EHRS medical documentation training.
• Maintain BLS/CPR certification.
• Previous experience in a medical clinic setting is essential.
• Proficient in data entry within an EHRS.
• Strong written and oral communication skills.
• Ability to work independently and as part of a team.
• Clear, concise, and diplomatic communication skills.
• Strong problem-solving abilities.
• Frequent phone communication with patients; Spanish-speaking preferred.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Jetzt bewerben