Director of Operations bei Hyatt Hotels Corporation

%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3E%3Cstrong%3EDirector of Operations%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EStep into the legacy of Great Scotland Yard Hotel, where rich history meets modern luxury in the heart of Westminster. As part of The Unbound Collection by Hyatt, our hotel offers uniquely curated experiences, exceptional service, and discreet luxury for the most discerning guests.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3E%3Cstrong%3EThe Role%3C/strong%3E%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EWe are seeking a Director of Operations to join our leadership team and help define the next chapter of excellence at our luxury property. In this pivotal role, you will be responsible for overseeing the day-to-day operations across Front of House, Food %26amp; Beverage, and Culinary - ensuring every guest interaction reflects the highest level of personalised service and refined hospitality. As a visible and strategic leader, you will inspire teams, elevate experiences, and uphold the sophisticated standards that distinguish our hotel.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3E%3Cstrong%3EKey responsibilities include%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EChampion a guest-first culture while leading the seamless delivery of luxury service across operational departments, ensuring Forbes Five-Star standards at every touchpoint%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3ETake full operational leadership across our signature outlets%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EWork closely with department heads to align strategy, elevate guest satisfaction, and deliver operational excellence.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EDevelop and mentor leaders at all levels, nurturing talent and fostering a culture of pride, precision, and continuous learning.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EOversee the implementation of action plans derived from guest satisfaction (HySat) and colleague engagement surveys.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3ECollaborate on revenue strategies, business planning, and forecasting to meet ambitious financial goals without compromising service.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EDrive proactive commercial activations, events, and upselling initiatives that bring creativity and financial impact%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EActively seek innovation, luxury trends, and market opportunities to ensure our operations remain competitive and distinctive.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EAct as deputy to the General Manager, assuming full hotel responsibility in their absence%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3ELead by example, fostering strong collaboration across teams and maintaining a visible presence throughout the hotel.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3E%3Cstrong%3EAbout You%3C/strong%3E%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EYou are an experienced hospitality leader with a proven track record in luxury hotel operations. You are experienced in %3C/span%3E%3Cspan style=%22line-height:116%;mso-bidi-font-weight:bold;mso-fareast-font-family:Calibri;%22%3Eboutique five-star hospitality%3C/span%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3E and well-versed in %3C/span%3E%3Cspan style=%22line-height:116%;mso-bidi-font-weight:bold;mso-fareast-font-family:Calibri;%22%3EForbes Travel Guide standards%3C/span%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3E. Leadership experience in culinary operations is highly beneficial. You are commercially astute, financially confident, and thrive in an environment where excellence, detail, and service come first. You are passionate about crafting unique experiences and thrive in environments that celebrate individuality, creativity, and timeless hospitality.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3E%3Cstrong%3EJust some of the benefits you will enjoy as our Director of Operations:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3ELeadership package including bonus, private healthcare and enhanced pension%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3E12 complimentary nights a year across Hyatt Hotels worldwide%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3E50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EBusiness attire laundered complimentary%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EHeadspace membership and access to our Employee Assistance Programme%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EContinuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3E%3Cstrong%3EGreat Scotland Yard Hotel – The Unbound Collection%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EFew addresses are richer in history and anecdote than our hotel. A few steps from Covent Garden and around the corner from Trafalgar Square, our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and an Afternoon Tea with a twist in The Parlour.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EAt Hyatt, %3C/span%3E%3Ci%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3Ewe care for people so they can be their best.%3C/span%3E%3C/i%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3E This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Great Scotland Yard Hotel also means joining the Hyatt family, with over 1,150 hotels in more than 70 countries, proudly recognised as a Great Place to Work company.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EBeing part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3EJoin a team that is making travel more human. Connected. Sustainable. Here, everyone%27s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:116%;mso-fareast-font-family:Calibri;%22%3E%3Cstrong%3ENext steps: %3C/strong%3EApply today for this Director of Operations role and start your journey with Great Scotland Yard Hotel!%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E Jetzt bewerben