Reactive Maintenance Manager (Internal Applicants Only) bei Leicestershire County Council

PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS 

Organisation: Leicestershire County Council

Work Location: Croft Highways Depot, Arbor Road, Croft, Leicestershire LE9 3GE

Worker Category: Hybrid Worker. 

Salary: £43,860 - £47,829 per annum (pro rata for part-time)

Working Hours: Full Time, 37 Hours per week 

Contract Type: Acting Up/Secondment Opportunity to cover maternity leave

Closing Date: Thursday 30th October 2025

Interview Date(s): TBC - In person

About the Role

An exciting opportunity has arisen for a Reactive Maintenance Manager to be part of a team responsible for the co-ordination of operational resources, planning and organising road repairs on day-to-day basis and occasionally during severe weather events across Leicestershire. 

If successful, you will be responsible for reactive maintenance employees, including Control Centre Operators and Technicians. You will lead the Highway Control Room Team:
•    Managing emergency situations
•    Works on programming to control profile spend
•    Providing management reports
•    Financial accounting/budget monitoring
•    Contract administration 
•    Managing sub-contractors
•    Preparation of weekly valuations

Business areas: General maintenance repairs, Emergency response/out-of-hours service delivery, Road menders, Trial Holes, In-house patching, Cattle Grids, Street Furniture, Customer generated repairs, Recharges, Winter Maintenance.

You will be expected to work to a high quality of customer care to the citizens of Leicestershire. You will have good written, and verbal communication skills, numerical skills, computer skills, and the ability to work independently where required. 

Your duties and responsibilities will be:
•    Ensuring enquiries/complaints are managed efficiently and in a timely fashion
•    Plan Highway works efficiently and effectively, and within given deadlines.
•    Putting safety first for road users, and minimising risks on the network.
•    Manage budgets and provide financial/performance reports to Senior Management
•    Monitoring Reactive Maintenance workload and plan appropriate resources
•    Manage Emergency situations on the Highway network, including Severe Weather Events

 The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

About You

To apply for this post, the candidate must hold or have:

• Qualifications. 
  . Degree or equivalent (e.g. NVQ Level  5/ BTEC Advanced Professional Diploma) or progress towards I Eng or C Eng. 
  . Management Qualification (e.g. NVQ Level 4 in Management Studies, ILM Level 3 First Line Management). 
  . IOSH, NEBOSH or equivalent H&S qualification.         
  . Project Management qualification (e.g. Prince 2)
  OR Demonstrable experience
• Experience representing a department at a senior level and comprehensive/significant experience in managing highways-related projects, design development, contractual procedures, and on-site delivery.
• Experience of budget management, monitoring and reporting in a highways-related setting and of managing contractual relationships, using industry standard contract documentation and processes
• Experience in interpreting and writing technical and non-technical reports and providing technical advice.
• Knowledge of current legislation, policies and procedures; Highways Act, NRSWA, Traffic Management Act, Traffic Regulation Act, CDM, etc. and principles of good project management; PRINCE2
• Excellent communication and presentation skills, including the ability to shape and influence to achieve successful outcomes and to continue to build on the credibility of the Council and its services.
• A customer-focused approach where the customer experience is central to the Council’s transformation programme and can respond confidently to customers and colleagues with understanding and diplomacy whilst maintaining an objective and professional stance.
   

You must also have an understanding of, and commitment to, equality, diversity and inclusion.

In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion, please contact:

Lucy Angrave, Reactive Maintenance Manager

Telephone: 0116 305 2377

Email: [email protected] 

or

Danny Rawle, Team Manager, Highway Control

Telephone: 0116 305 1579

Email: [email protected] 
 

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on 'Apply Now'. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal:   https://emss.org.uk/support 
 

By applying for this post, you agree to our Terms and Conditions.

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