- Professional
- Optionales Büro in Mumbai
Position Summary:
• Ability to place orders in the SAP system
• Strong problem-solving skills and ability to follow-up on issues
• Expertise in working with SAP and other related tools
• Collaboration with other departments within the company
Position Responsibilities:
• Placing orders in the SAP system
• Identifying and resolving issues related to orders
• Utilizing SAP and other system tools to manage orders
• Collaborating with other departments within the company to ensure timely and accurate order fulfillment
• Communicating effectively with customers to understand their needs and provide accurate information
• Following up on orders and providing tracking and status updates
• Adhering to company policies and objectives
• Self-motivated and able to take ownership of responsibilities.
Required Skills & Education:
Education - Bachelor’s Degree
Language - Strong proficiency in English, both oral and writtenR
Schedule - On Call Monday through Friday – 9hrs. Shift window 5:30pm – 5:30 am IST
Experience
2 years experience in Order fulfillment / Order to Cash process
International voice calling
Skills
• Strong customer service orientation
• Attention to detail and ability to multitask
• Strong communication skills, both verbal and written
• Team player with a positive attitude
• Ability to handle technical product orders
• Strong problem-solving and critical thinking skills
• Able to work in a fast-paced and high-stress environment
• Sense of urgency and ability to prioritize tasks effectively
