Product Manager, Contract Management bei Athenahealth
Athenahealth · Boston, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Boston
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for a Product Manager to join our team within the athenaCollector (athenahealth’s Revenue cycle management product) division. Your job will involve ownership of a product area within the Collector portfolio. This includes understanding the market and customer and driving the design, creation, and delivery of the product.
The Team:
The Practice Management Zone supports key workflows in the revenue cycle aimed at helping clients manage their practices to financial and operational excellence. We are a passionate team of product, engineering, UX, and analytics professionals driven to maximize revenue cycle effectiveness for our clients.
The Opportunity:
We are looking for a Product Manager to help guide product discovery, development and delivery for Credentialing and Provider enrollment with payers. You will work closely with user experience and market-facing teams to understand the goals and requirements of customers, payers, and states for completing and maintaining credentialing and payer enrollments. You will collaborate across athenahealth’s product subdivisions and operations teams to prioritize the product roadmap for your team, and ensure delivery of high-quality, high-impact features to align with the needs of clients. You will work closely with Engineering, UX, Analytics, Ops and Product Market Strategy to build and deliver an AI-first Credentialing & Payer enrollment product.
This position is at our Boston, MA office.
But enough about us; let’s talk about you. You are passionate about problem-solving and always take a customer-centric approach. You know how to energize cross-functional teams around a problem and use data to identify and prioritize solutions. You push and strive toward the best long-term solution while executing against that plan day-to-day. You can make the tough trade off decisions between scope and schedule, while maintaining true focus on outcomes.
The Product Manager is responsible for one product area within their overarching Product’s portfolio; understanding the market and customer, contributing to a product vision, developing business cases, ensuring a product or set of product features meets business requirements and driving the creation and delivery of the product. This position will work daily within scrum teams defining and writing user stories, prioritizing product backlogs, and making trade off decisions between scope and schedule.
Job Responsibilities
Understand the market opportunity via user needs, market forces, and applicable business models; with regards to what would best serve our clients today as well as in the future
Represent the customer for assigned product area, demonstrating responsibility for end-to-end customer journey and touchpoints
Serve as Product Owner for scrum teams covering assigned product area
Drive ongoing backlog allocations and prioritization of customer jobs to solve within area of responsibility
Define epics and user stories, clearly articulating business requirements for the problems we’re trying to solve - including UX/CX/Support requirements
Identify and track metrics and success criteria to create transparency and visibility to program success and opportunities for improvement – Requesting analyses to inform backlog
Partner with Product Management leaders to be the voice of product decisions within the organization; assist leaders in identifying business opportunities that will drive product success
Typical Qualifications
Bachelor’s Degree or equivalent combination of education, training, and experience is required
Understanding of healthcare revenue cycle / health IT environment preferred
Understanding of Credentialing and Payer Enrollment preferred
5+ years overall professional experience, inclusive of 2-4+ years of product management experience
Experience bringing products to market
Understanding of product management best practices, including agile development
Demonstrated success at driving innovation in a dynamic environment using analytic and quantitative capabilities
Excellent verbal and written communication skills; ability to explain your positioning to key stakeholders around the company in an effective way
Effectiveness in partnering cross-functionally required
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
