Pantry Coordinator bei Saint Francis House

The Pantry Coordinator works to ensure smooth and timely operations of the Saint Francis House food pantry and warehouse and client database. The primary duties of this position include driving the company vehicle (box truck) for food pickups; stewarding relationships with donors and vendors in the community; receiving and shelving food deliveries and donations; completing inventory and financial reports as assigned; helping with box distribution during food pantry hours; and supporting volunteer activities. Client intake and food distribution, data input, assisting in client programs, record keeping and mailings, and ongoing quality control checks within the database. 

Secondary duties include working closely with the Facilities Team and Dev/Comm Team to address expeditor requests and transportation of in-kind donations that involve the box truck. Provide support to program activities involving volunteer and food distribution, receiving and tracking donations, and keeping shelves and coolers stocked.

CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all. Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field. 

Mission: To promote the physical, spiritual and mental welfare of persons in need in the community. This mission is achieved by:

• Offering charitable assistance to those in need, especially persons who are poor
• Developing and conducting programs to strengthen and support families and the dignity of the human spirit
• Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity
• And advocating for social justice for the common good of all

Saint Francis House Food Pantry (SFH) is one of the largest food pantries in the state of Alaska, providing emergency food assistance for an average of 1,300 families every month. The food distributed through St. Francis House Food Pantry comes from The Emergency Food Assistance Program (TEFAP), Food Bank of Alaska, and many generous individuals and local grocery stores. SFH serves any adult or family seeking food assistance and can serve as a gateway point for many people to connect to other resources. We are open 9:00 a.m. – 1:00 p.m. on Monday – Thursday and 4:00 – 5:30 p.m. on the 4th Wednesday of the month.

Must be able to maintain program/guest/agency confidentiality and treat each individual with dignity and respect. Must be highly self-motivated and detail orientated. Must demonstrate maturity, dependability, discretion, flexibility, and strong organizational skills. Must possess the ability to prioritize duties, manage time, and courteously interact with a variety of individuals, both at the work site and in the community.

Oversee the Pantry Assistant-Driver in their regular pickups from donors, vendors, and partner agencies, including the Food Bank of Alaska, as well as irregular pick-ups and deliveries of in-kind donations.

Build and maintain positive, appreciative relationships with donors, vendors, and partner agencies.

Complete inventory and financial reports as assigned in a timely and accurate manner; including, but not limited to: weekly grocery rescue reports, monthly credit card reports, and monthly TEFAP inventory reports.

Provide oversight and assistance in receiving, rotating, storing incoming orders and donations; Check and inspect goods received to ensure they are of accurate quantity, type, and acceptable quality.

Provide support and direction for volunteers, including, but not limited to, organizing and restocking warehouse to ensure smooth box-packing activities.

Assist with food box distribution during pantry hours.

Maintain a neat, clean, and orderly warehouse, pantry, truck and loading dock.

Ensure that health and safety protocols are followed in all pantry facilities and activities.

Coordinate pick-ups and deliveries of items with the SFH Program Director for other CSS programs.

Assist with moving large items that require two individuals.

Oversee the organization of in-kind donations at the main center and the distribution of in-kind donations to other programs.

Work with case managers to help meet client needs through solicitation and distribution of in-kind donations.

Work closely with the Community Outreach Coordinator to solicit in-kind donations based on program needs.

Maintain the agency vehicle in good working order, performing minor maintenance as appropriate, and informing the SFH Program Director of needed repairs and maintenance.

Oversee the safety, maintenance, and performance of all programmatic equipment, including, but not limited to: refrigeration/freezer units, box truck, electric pallet jack and manual pallet jacks

Run the client check-in desk and distribute food to clients.

Refer clients to appropriate services as needed.

Perform daily data input and management of the client database.

Assist with client programs related to the food pantry.

Maintain proper first in, first out rotation of food items.

Maintain a neat and orderly workspace.

Assist with moving large items that require two individuals.

Work with volunteers to sort and store incoming donations and orders, keeping the pantry stocked and clean.

Assist program director with inventory, ordering, and reporting.

Provide back up support to the Warehouse Coordinator and Expeditor. 

Build and maintain positive, appreciative relationships with donors and vendors.

Other duties as assigned.

Minimum Education Qualification: High School Diploma or GED. 

Minimum Experience Qualification: One (1) year experience working with the public and knowledge of warehouse operations or expediting services.

A relevant combination of education and experience may be considered.   

Work Environment: Frequently and repeatedly move boxes and other items weighing up to 60lbs and position on high shelves. Ability to operate a pallet jack, dolly, hand truck, and flatbed cart. 

Physical Demands: Must be able to work standing and on feet for long periods of time. Able to work outside in all weather conditions.  Limited weekend or night work to assist with special events when necessary.

Location: 3710 E 20^th Avenue, Anchorage, AK.