SIU Manager bei Harford Mutual Insurance Group

Description

WHO WE ARE:

Harford Mutual Insurance Group is a growing, dynamic mutual insurance carrier providing commercial property and casualty insurance products and services to a regional market. Headquartered in Harford County, Maryland, Harford Mutual offers a positive, diverse, and inclusive work environment with a rich company culture. Founded in 1842 on the principles of mutuality, we believe in insuring opportunity through mutual success® for our policyholders, agents, communities, and employees, and invite our employees to continue that tradition with respect, integrity, exemplary service, and personal responsibility.

Listed within this posting is the anticipated salary range for this position, plus variable incentive compensation. The final salary offered to a successful candidate may vary and will be dependent on several factors that include, but are not limited to, your business experience, education, and individual capacity. Harford Mutual is a multi-state employer, and this salary range may not reflect positions that work in other states.

THE OPPORTUNITY

The SIU Manager oversees the detection, investigation, and prevention of insurance fraud in property and casualty lines. Responsibilities include setting unit strategies, managing investigators, developing anti-fraud tactics, coordinating training on fraud indicators, and ensuring legal compliance.  

WHAT YOU’LL DO:

Leadership & Oversight
•    Lead and manage the SIU team, ensuring effective investigation of suspected fraud, waste, and abuse
•    Develop and implement strategic plans, policies, and procedures for SIU
•    Monitor team performance and provide coaching, training, and development opportunities
 

Investigations Management
•    Oversee complex investigations involving internal and external parties, including providers, claimants, or employees
•    Ensure investigations are conducted in compliance with legal, regulatory, and company standards
•    Review and approve investigative reports, referrals, and case closures
 

Collaboration & Reporting
•    Collaborate with legal, compliance, claims, and law enforcement agencies as needed
•    Prepare and present detailed reports and metrics to senior management regarding SIU activities and outcomes
•    Maintain relationships with external investigative resources and industry groups
 

Regulatory Compliance
•    Ensure SIU operations comply with state and federal regulations, including reporting requirements
•    Stay current with fraud trends, regulatory changes, and investigative best practices
 

Technology & Data Analysis
•    Utilize data analytics tools to identify patterns and anomalies indicative of fraud
•    Recommend and implement technology solutions to enhance investigative capabilities
 

Budget & Resource Management
•    Manage SIU budget and allocate resources effectively to support investigative priorities
•    Evaluate and select vendors or consultants for specialized investigative services

WHAT YOU’LL BRING:

•    Bachelor’s Degree or equivalent professional experience
•    Minimum 7 years of experience within an insurance carrier or third-party administrator’s SIU department
•    Experience conducting investigations related to insurance fraud, law enforcement, or civil/criminal litigation
•    Completion of designations related to fraud investigations (e.g., CFE, CIFI, FCLS, or similar)
•    Knowledge of property & casualty claim handling practices
•    Experience and knowledge of practices and techniques related to investigations and fact-finding
•    Experience investigating high-exposure or complex claims in property, general liability, auto liability, and workers’ compensation
 

WHO YOU ARE:

•    Strong collaboration skills, with the ability to work effectively both independently and as part of a team
•    Excellent communication and interpersonal skills
•    Investigative interviewing and documentation skills
•    Fraud detection and analysis abilities
•    Regulatory knowledge (state and federal)
•    Team leadership and collaboration experience
•    Client relationship management skills
•    Ability to exercise judgment
 

BENEFITS:

PHYSICAL DEMANDS & WORK ENVIRONMENTAL FACTORS:

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EEO STATEMENT:

Harford Mutual Insurance Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position.

Base salary is only one component of our competitive Total Rewards package. To learn more, please visit the Perks & Benefits on our website.

Visit our website for more information on our competitive Perks & Benefits.

Qualifications