ServiceNow Technical Architect bei Sprezzatura Management Consulting

ServiceNow Technical Solution Architect

Location: Virtual

Other Consideration: U.S. Citizen or Permanent Resident (Required)

About the Role

We are seeking a highly skilled and versatile ServiceNow Solution Architect to join our team in support of a large-scale enterprise application initiative. This individual will play a central role in architecting robust, scalable, and maintainable solutions on the ServiceNow platform, including overseeing technical requirements, integrations, and low-code/no-code development strategy. You will collaborate closely with delivery leaders, developers, and business stakeholders to ensure that architectural decisions align with enterprise goals and platform best practices.

The output of this project team will include building efficient applications and workflows to reduce work duplication, simplify tools sprawl and generate better data to support the Department of Veteran Affairs.

Key Responsibilities 

• Define and evolve the architecture powering major federal modernization efforts. 

• Align product, engineering, and delivery teams under shared design standards. 

• Translate complex business requirements into well-architected technical solutions. 

• Coach teams to think like architects — systems-first, pattern-aware, and guardrail-driven. 

• Lead design reviews, decompose monoliths, and rebuild confidence in platform engineering. 

• Architect smart data and integration models using Flow Designer, IntegrationHub, REST, CSDM, and CMDB. 

• Embed with teams to ensure we’re building the right thing — and building it right. 

• Translate chaos into clarity through reusable blueprints, models, and roadmaps. 

• Modernize legacy instances into composable, upgrade-safe ecosystems. 

• Apply table extension and LCNC scoped-app principles that enable autonomy without touching the core.  

Required Qualifications: 

• ServiceNow Certified Technical Architect (CTA) — or mastery equal to it. 

• Deep understanding of App Engine, IntegrationHub, Flow Designer, CSDM, CMDB, and platform security models. 

• Experience designing enterprise-scale, multi-team ServiceNow architectures. 

• Proven record of turning fragile, over-customized instances into modular, upgrade-safe systems. 

• Bonus for experience with App Engine Studio, Process Mining, AI/ML integrations, or data governance frameworks. 

• Experience in Agile delivery environments 

Transitioning military and/or Veterans with IT/IS, finance, and/or healthcare systems specialties are invited to apply. Sprezzatura is an equal opportunity employer and offers benefits including healthcare and paid vacation time.

WORK AUTHORIZATION

This role requires you to live within the United States.

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO STATEMENT

Sprezzatura expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Sprezzatura ’s employees to perform their job duties may result in discipline up to and including discharge.

CLEARANCE REQUIREMENT

This position may require Public Trust clearance. Candidates must undergo a background investigation, including a review of employment history, education, criminal record, and financial history. The clearance process ensures that the candidate is reliable, trustworthy, and of good conduct and character. Employment offers are contingent upon successful passing a public trust clearance process.

COMPANY DESCRIPTION

Sprezzatura (www.sprezzmc.com) is a Washington, DC-area Service-Disabled Veteran-Owned Small Business (SDVOSB) that enables client success by supplying insight and leadership at the intersection of people, processes, and technology.