Accounts Receivable Clerk Utilities bei City of Florence, Alabama, AL

About the Department

Responsible for maintenance, posting and processing of night deposit receipts, bank drafts, edrafts, utility mail payments, bank payments and invoices. Checks all final bills against daily billing registers and maintains a file of each final bill. Transfers unpaid final balances and responsible for doing data corrections and making adjustments when applicable. Answers telephones, receives and gives information to customers and other departments. Fills in for other Accounts Receivable personnel. Assists Mail Office and Tellers as needed.

Position Duties

1. Responsible for processing night deposit receipts by verifying amount received equals amount on remittance advice, verifying or determining proper account to be credited, verifying checks are properly prepared and determining if payment has been timely made or if late fee needs to be assessed.
2. Posts payment to customer account.
3. Responsible for maintaining bank draft and edraft programs.
4. Enters, deletes and changes customer information for bank drafts.
5. Processes bank drafts and sends to bank.
6. Mails bank draft applications to customers and explains program.
7. Processes customer payments received by mail and posts to appropriate customer account.
8. Balances and accounts for receipts daily.
9. Transmits mail and cashier check payments via e-file to bank.
10. Reviews final bills and transfers to customer's active account as needed.
11. Performs adjustments on customer accounts as needed.
12. Responsible for mail pickup at Post Office as needed.
13. Fills in for Tellers and Mail Tellers as needed.
14. Performs other duties as assigned.

Minimum Qualifications

1. Requires a high school diploma, preferably with course work in business math, bookkeeping, office procedures, and office equipment and computer operations.
2. Requires a minimum of six months of work experience in similar or related job.
3. Requires a valid & current driver's license.

Other Qualifications

1. Must have thorough knowledge of the appropriate applications of the Daffron accounting system currently being used by Florence Utilities or be able to learn.
2. Must have knowledge of modern office practices and procedures.
3. Must have knowledge of proper telephone procedure and courtesy.
4. Must have knowledge of business English, spelling, and grammar.
5. Must have good interpersonal skills to interact professionally with others.
6. Must have good written and verbal communication skills.
7. Must have good analytical skills.
8. Must have good computer skills.
9. Must have good office skills.
10. Must be able to coordinate multiple projects, programs, and activities.
11. Must be able to work calmly, pleasantly, effectively, and efficiently with customers and other employees.
12. Must be able to work accurately and meet deadlines.
13. Must be able to work with a minimum of supervision.
14. Must be able to use good judgment and make sound decisions.
15. Must be able to work under stressful and hectic conditions.
16. Must be able to comply with City's and Department's workplace rules.
17. Must be able to operate office equipment, such as computers, copiers, etc.
18. Must be able to learn new routines.
19. Must be able to keep sensitive information confidential.
20. Must be able to perform mathematical calculations.
21. Must be honest and dependable.
22. Must enjoy detail work.

Physical Demands (with or without reasonable accommodation):

1. Close mental and visual concentration is required.
2. Able to communicate well, both verbally and written, with others.
3. Able to perform duties accurately and quickly.
4. Able to work under stressful and hectic conditions.
5. Requires prolonged sitting with some standing, walking, bending, stooping, and lifting.

Equipment/Tools Used: Personal computer, networked computer terminal, printer, calculator, copier, telephone, fax machine, shredder, postage machine, mail opener, other office equipment and operate a vehicle.
Applications may be used for up to ninety (90) days for similar job postings.
The City of Florence, Alabama is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.

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