Community + Creator Coordinator (Brand Ambassadors + Instagram Creators) bei Olive June

Overview:
This role supports Olive & June’s growing creator and community ecosystem, focused on Instagram influencer and Brand Ambassador relationships. The coordinator will manage daily operations, nurture authentic creator partnerships, and help drive Instagram EMV growth through creative storytelling, personalized gifting, and IRL moments.

Key Responsibilities:

• Program Support + Operations
  
  
  • Execute day-to-day management of the Brand Ambassador program via Social Ladder: post challenges, approve content, track participation, and pull performance reports.
    
    
  • Oversee Instagram creator outreach and placement within the right cohorts (gifting, salon visits, house calls, IRL deliveries, 1:1 sessions, DIY education).
    
    
  • Coordinate product seeding lists, shipping, and tracking for all influencer and ambassador programs.
    
    
  • Maintain updated dashboards on active creators, engagement trends, and EMV contributions.
    

• Community Engagement
  
  
  • Foster genuine creator relationships through thoughtful communication, mailers, and ongoing connection points.
    
    
  • Identify high-performing ambassadors or influencers for potential features, collaborations, or deeper partnerships.
    
    
  • Help concept and schedule monthly challenges and activations that encourage content creation and brand love.
    
    
• Campaign Support
  
  
  • Communicate effectively with creators and build momentum to support every launch across Instagram and Ambassador Programs
    
    
  • Manage creative asset distribution (photos, captions, talking points) to ensure consistency across creator posts.
    
    
  • Support execution of IRL influencer activations such as salon events, house calls, and local meetups.

• Performance + Reporting
  
  
  • Track Instagram-specific metrics including EMV, reach, and engagement; share weekly insights with leadership.
    
    
  • Surface trends in creator content, sentiment, and storytelling to inform future campaigns.
    
    
  • Build post-campaign recaps highlighting standout content and community wins.
    
    

Ideal Background:

• 1–3 years in community, influencer, or social media management roles.
  
  
• Strong understanding of Instagram creator culture, brand alignment, and EMV measurement.
  
  
• Organized, relationship-driven, and passionate about beauty and community storytelling.
  
  
• Comfortable using tracking and reporting tools (Social Ladder, Tribe, CreatorIQ, etc.).