Pre-Visit Planning Medical Assistant bei Penobscot Community Health Center

Are you a skilled, mission-driven Medical Assistant who loves to think ahead and make care smoother for patients and providers alike? PCHC is looking for a Pre-Visit Planning MA to join our team! In this unique and fast-paced role, you’ll help shape the patient experience before the visit even begins — coordinating, reviewing, and implementing pre-visit planning activities for all of PCHC’s adult primary care practices. You’ll serve as a trusted bridge between providers, care teams, and patients, helping everything run seamlessly. We’re looking for someone who’s collaborative, detail-oriented, and confident in their clinical judgment — a natural problem-solver who thrives in a team environment and is passionate about improving care. If that sounds like you, we’d love to have you join us! Apply today.

Schedule: Full-time, Monday-Friday, Schedule TBD (Hybrid remote position, with some travel expected to PCHC clinics. Candidate must be eligible per PCHC’s Telecommuting policy.)

Highlights of the position:

• Acts as a key liaison to the organization by demonstrating excellent communication skills, initiative, self-direction, confidentiality, discretion and mission-focus while communicating with patients and collaborating with providers and clinical staff.
• Is responsible for Organization Provider Desktop Management: reviews, signs and flowsheets documents, lab results and cancer screenings for all primary care PCHC providers.
• Conducts pre-visit planning for Penobscot Community Health Center utilizing various EMRs to focus on patients with chronic conditions to help improve health outcomes for patients with complex needs.
• Utilizes HIN analytics in conjunction with various EMRs to run reports, compile data, and prepare outcome analysis.
• Maintains accurate and timely documentation.
• Is flexible in supporting the needs of the clinic, stepping in to perform other functions within scope as requested by Supervisor.
• Is innovative and creative, constantly looking for unique ways to improve overall performance and the patient experience.

Education and Experience:

• High School diploma or equivalent
• Evidence of Medical Assistant training including all the essential job functions, knowledge, skills and abilities listed here in this job description, or MA Certification.
• 3+ years Medical Assistant Experience required
• Will have up to date training and certification in Healthcare Provider Basic Life Support Issued by the American Heart Association, American Red Cross, or American Health and Safety Institute. Must obtain within 2 weeks of hire.
• Initial and maintained Certification is highly encouraged and supported.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing [email protected].

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.