Specialist, Compliance WQ - (26-WQ&T-813012-109) bei District of Columbia Water and Sewer Authority

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job.  Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description.  This job description is not a “contract” between the employee and the Authority.  The job duties and essential functions may be changed at the discretion of the General Manager.

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Specialist, Compliance WQ is responsible for assisting in the development, implementation, and monitoring of customer compliance programs (backflow prevention and grease abatement) and the hydrant-use permit program. This role is responsible for ensuring customers’ water, wastewater, and industrial waste systems are in compliance with governing DC Plumbing Codes, DC Municipal Regulations, and DC Water Policies. The Specialist, Compliance WQ position will be involved in a broad range of responsibilities including, but not limited to, conducting field compliance inspections; tracking and enforcing code and regulation requirements regarding cross-connection control, unauthorized water use, temporary hydrant use and sewer discharge permits, developing enforcement codes, monitoring industry trends, drafting letters describing inspection findings, communicating to customers, and educating stakeholders.

• Assists in the development and monitoring of DC Water’s customer compliance programs.

• Provides technical support to internal customers within DC Water and other agencies such as Washington Aqueduct, Department of Health, Council of Governments, and local governments on backflow prevention and cross connection issues.  Represents the Authority at public meetings.

• Schedules and conducts site Inspections of water and sewer connections, meter yokes, backflow preventers, and/or grease interceptors to ensure compliance with applicable codes, municipal regulations, industry standards and DC Water policies.

• Inspects industrial sewer dischargers, such as hospitals and chemical plants to ensure compliance with their discharge permits.

• Processes the issuance and return of fire hydrant meters and backflow preventers with customers and internal tracking in database and billing systems. 

• Process fire hydrant meter readings and account refunds in database and billing systems. 

• Schedules and conducts site inspections to recover fire hydrant meters and backflow preventers from customers with expired permits and to investigate reported illegal connections to fire hydrants to ensure compliance with applicable codes, municipal regulations, industry standards and DC Water policies.   

• Inspects, tests, and repair fire hydrant meters and backflow preventers.

• Communicates to all stakeholders verbally and through written reports, letters, and emails regarding inspection findings, recommendations, and requirements for complying with applicable codes, municipal regulations, industrial standards, and DC Water policies.

• Responds to and assists staff with emergency investigations.

• Operates Authority vehicles as an essential function of the position.  Maintains vehicles and/or equipment in a clean and orderly manner. Reports any operating deficiencies to the appropriate personnel.

• Performs other related duties and projects as assigned at the discretion of the supervisor.

Supervisory Responsibilities: N/A

Key Working Relationships: Interacts with co-workers in the department and throughout DC Water, contractors, other government agencies, professional organizations, the general public, etc.

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.

Required Skills & Qualifications

Preferred Skills & Qualifications

*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. 

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life’s most precious resource in the nation’s capital.

• Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.

• Connect to a strong culture. Everything we do is grounded in our shared values—accountability, trust, teamwork, customer focus, safety, and wellbeing.

• Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees’ individuality and unique contributions.

• Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. 

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities”. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected].