Revenue Tax Officer 1/2 (Revenue Agent - Walk-ins ) bei State of Louisiana, LA
State of Louisiana, LA · Baton Rouge, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Baton Rouge
About the Department
At the Louisiana Department of Revenue, we are dedicated to fairly and efficiently administering the state’s tax laws to ensure compliance while providing exceptional customer service. We are committed to fostering public trust, enhancing economic growth, and maximizing revenue collection to support essential services that benefit all citizens of Louisiana.
We’re looking for a Revenue Tax Officer to join our Customer Service Division!
An ideal candidate should possess the following competencies:
- Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
- Thinking Critically: The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches.
- Using Data: The ability to use relevant and valid data to inform a recommendation for action.
Position Duties
Six years of full-time work experience in any field; OR
A bachelor's degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Minimum Qualifications
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Other Qualifications
Job Duties:
In this role, you will:
Receive and respond to incoming telephones calls and correspondence pertaining to tax due notices issued by the Department for business and individual income taxes.
Assist walk-in taxpayers with problems/questions regarding tax due notices for business and individual income taxes.
Enforce state revenue laws and assist taxpayers in complying with requirements of such laws.
Obtain and analyzes financial statements and documentation from taxpayers, accountants, CPAs, and attorneys to determine the taxpayers' ability to pay.
Assists agencies with file uploads and data analysis.
Position-Specific Details:
Appointment Type: Probational, Promotional, Job Appointment, Detail to Special Duty or WAE
Career Progression: This position may be filled as a Revenue Tax Officer 1 or 2.
Compensation: The salary offered will be determined based on qualifications and experience.
This position has a Special Entrance Rate (SER) at each level:
The Revenue Tax Officer 1 (AS-612) has a starting rate of: $17.79/hourly; $1423.20 biweekly.
The Revenue Tax Officer 2 (AS-613) has a starting rate of: $19.04/hourly; $1523.20 biweekly.
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.
LA R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties. Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work.
How to Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
If you are applying for a position using the baccalaureate option you may apply 90 days prior to receipt of your degree, however the effective date of the appointment cannot be prior to your graduation date. Please contact the HR representative listed below to ensure that your application is accepted as eligible.
For further information about this vacancy contact:
Alexis Bowser
Louisiana Department of Revenue
Human Resources Division
P.O. Box 66378
Baton Rouge, LA 70896
[email protected]
