Adventure Sports & Recreation Manager bei Discoverylandco

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Join the Discovery family, where quality and service are at the heart of everything we do!

This role will be located at one of Discovery Land Company’s locations: Atlantic Fields, set outside of Hobe Sound, FL

Atlatnic Fields is seeking a Adventure Sports and Recreation Manager, known internally in the company as an Outdoor Pursuits Manager to join the Outdoor Pursuits (OP) Department.

The Outdoor Pursuits Manager is responsible the managing the operation of the Outdoor Pursuits Department. The Outdoor Pursuits Manager is responsible for coordinating and planning the OP program including all on land, water, racquets, and Kids Club programming. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Key Responsibilities

• Manage the Outdoor pursuits team and their responsibilities.
• Implement and maintain the policies and procedures for Outdoor Pursuits which reflects the highest standard of operation and member service.
• Develop a team and facilities which are fit for business purpose and to support the delivery of the members experience and property operations.
• Instruct staff and third-party vendors to provide the utmost care for the safety and security of members, guests, and prospects when involved in water and sports related activities.
• Hire Outdoor Pursuits staff members and conduct necessary training.
• Maintain up to date inventory of department equipment as well as loss prevention efforts.
• Manage the Kids Camp Program.
• Training and Development of Outdoor pursuits staff.
• Management and implementation of marine and on land Standard Operating procedures and manage member, visitor and team compliance.
• Ensure the activities offered to the members are safe and follow SOP guidelines.
• Maintain knowledge of activities and instruct activities including, but not limited, to Kitesurfing, Diving, E-foil, Wing foil, Sailing, Tennis, Pickleball, Volleyball, Football, Baseball, Lacrosse, Snorkeling, Paddle boarding, Tubing and Electric Watersports.
• Ensure the boat fleet meets and exceeds local coding and safety standards.
• Provide activity and recommendation reports on all the above as needed.
• Contribute to the delivery and development of guest experience standards.  Look to ways to continuously enhance and improve.
• Run and attend staff daily briefings.
• Be part of the duty management schedule.
• Perform daily department administration tasks.
• Works with Contract Employees as needed to ensure operational efficiency and Club standards for service are fulfilled.
• Ultimate financial responsibility for the Outdoor pursuits department budget.

Qualifications

• Minimum three (3) years of experience in a 4-5 star resort setting or in the luxury related field.
• Minimum three (3) years’ experience of staff supervision is required.
• Full knowledge of all Outdoor Pursuits services/activities.
• Valid Powerboat license.
• First aid/CPR qualified.
• Must have knowledge of outdoor recreation and marine environment.
• Must be capable and comfortable swimming in the ocean.
• Previous experience teaching/coaching outdoor watersports sports.
• Previous experience in the guest service industry.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• Medical, Dental, and Vision Benefits (Full-Time Year Round Only)
• 401k Contribution (Full-Time Year Round Only)
• Paid Time Off and Paid Holidays (Full-Time Year Round Only)
• Employee Meals, Referral Incentives, and Recognition Programs
• Holiday Pay
• Professional development and upward mobility opportunities
• Work-Family Culture

About Us

Atlantic Fields combines the elegance of “Old Florida” with a carefree ambiance. Atlantic Fields is settled in the heart of Hobe Sound, Florida, and will offer its members the convenience and fun South Florida has to offer, while maintaining the properties rich historic background. Atlantic Fields will offer an intimate community spanning 1,500 acres and is proud to offer its members a Tom Fazio golf course, ocean adventures, an equestrian facility, on-site restaurants, wellness facilities, and more! Our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to provide the highest level of guest service and be a part of creating memorable experiences. For more information about the project - please visit https://discoverylandco.com/our-worlds

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.

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