Job Coach/ Supported Employment bei ZOOM GROUP

Job Coach

Job Title: Job Developer--Job Coach Department: Job Placement Reports To: Director of Job Placement FLSA Status: Nonexempt Approved By: Director of Human Resources Approved Date: Scope of Job: Demonstrates an in depth knowledge of the program and coordinates and continuously monitors aspects of the program in accordance with the mission and policies of Zoom Group. Demonstrates a clear understanding of, and sensitivity toward, our clients and their particular needs and goals. Consistently demonstrates proficiency in the Competencies and Essential Duties documented below. Required Competencies: Professionalism / Quality: Approaches others in a tactful manner and reacts well under pressure. Accepts responsibility for own actions and follows through on commitments. Meets productivity standards and completes work accurately and in a timely manner. Problem Solving/ Judgment: Demonstrates the ability to identify problems, analyze relevant data, think critically, generate alternatives, and recommend appropriate solutions. Works well in group problem solving situations. Uses reason even when dealing with emotional topics. Project Management/Technical Skills: Demonstrates efficient use of time while demonstrating accuracy and thoroughness. Effectively completes all aspects of projects and assignments. Communicates progress made toward goals. Assesses own strengths and weaknesses, strives to continuously build knowledge and skills and pursues training and development opportunities. Adaptability/Dependability: Adapts to changes in the work environment and demonstrates the ability to deal with changing or competing demands, interruptions, delays, or unexpected events. Changes approach or method to best fit the situation. Follows instructions and responds well to supervisor’s direction. Safety/Security: Observes safety and security procedures, reports potentially unsafe conditions and uses equipment and materials properly. Initiative/Innovation: Demonstrates imagination and creativity in identifying opportunities to improve or develop self and the program. Finds ways to engage family members and other members of the clients’ support team. (always asks: What’s even better?) Takes on more responsibilities, without being asked. Can be counted on to get things done completely and on time. Is resourceful, and presents new ideas and information in a manner that engages others. Planning: Identifies issues and opportunities for the program and clients and makes recommendations to the program team. Coordinates and implements meaningful activities based on each client’s goals, needs and desires. Communication – Oral and Written: Listens well, and asks for clarification when needed. Writes and speaks clearly, providing information in a manner that will be understood by the specific audience. Edits written work for spelling and grammar before sending out. Uses data to support messages as appropriate. Interpersonal Skills/ Customer Service: Builds strong relationships with families, case managers, home providers neighbors and volunteers within and outside the agency / program. Works cooperatively and is open and responsive to feedback / input from others. Responds promptly to clients’ needs and requests. Teamwork: Exhibits objectivity and openness to others’ views. Gives and welcomes feedback and contributes to building a positive team spirit. Recognizes and celebrates the success of others. Essential Duties and Responsibilities include the following. Other duties may be assigned. Maintains professionalism with personnel from partner agencies. Maintains assigned client files, monthly contact notes, and creates record keeping reports. Completes spreadsheet for billing purposes, which includes details of date and type of client interaction performed, and tracks daily mileage schedule for expense sheets. Meets with supervisors and coworkers to update progress on clients’ employment. Meets with clients, parents and case manager in the job development phase, in an effort to know their interests and capabilities. Develops a person-centered employment plan followed by job selection activities. Accompanies newly hired client to orientation. Schedules visits, as needed, to maintain contact with clients and resolve issues that may arise. Daily contact with clients via visits or phone calls regarding observation, guidance, and encouragement. and weekly contact with business vendors regarding job openings. Develops long-term employment goals with the client. Supports the client, onsite, to ensure success. Reports any coEducation and/or Experience 
High School Diploma or G.E.D; preferred experience 1-2 years in human or social services – related field. 
Certificates, Licenses, Registrations 
The individual must possess a valid driver's license and car insurance, Supported Employment Training certificate and 
agency certificates such as First Aid, CPR, Crisis Prevention, Core Training, Neglect and Abuse, SCL training, and a TB 
test.
Employees of Zoom Group are expected to perform many physical tasks as part of their work. The 
following list illustrates the types of duties performed.
Prolonged standing and/or sitting
Lifting (often over 25 lbs)
Stabilizing and maneuvering heavy equipment
Making beds
Pushing brooms, mops and vacuum cleaners
Bending, stooping and turning repetitively
Walking and running
Reaching overhead
Moving and lifting people in and out of wheelchairs
Pushing/pulling wheelchairs
Using hands/arms/feet for repetitive action
Working in environments where temperature is not well-regulated
Working outdoors
Working with mild chemicals (solvents, cleaning supplies)
Climbing stairs
Completing paperwork
Using a telephone
I have reviewed the qualifications and physincerns, complaints, or incidents regarding safety of staff or clients, abuse, neglect, fraudulent actions, or other known or suspected performance transgression of any employee to the Director of Job Placement immediately Other duties as assigned.

Qualifications

Education and/or Experience High School Diploma or G.E.D; preferred experience 1-2 years in human or social services – related field. Certificates, Licenses, RegistraEducation and/or Experience 
High School Diploma or G.E.D; preferred experience 1-2 years in human or social services – related field. 
Certificates, Licenses, Registrations 
The individual must possess a valid driver's license and car insurance, Supported Employment Training certificate and 
agency certificates such as First Aid, CPR, Crisis Prevention, Core Training, Neglect and Abuse, SCL training, and a TB 
test.
Employees of Zoom Group are expected to perform many physical tasks as part of their work. The 
following list illustrates the types of duties performed.
Prolonged standing and/or sitting
Lifting (often over 25 lbs)
Stabilizing and maneuvering heavy equipment
Making beds
Pushing brooms, mops and vacuum cleaners
Bending, stooping and turning repetitively
Walking and running
Reaching overhead
Moving and lifting people in and out of wheelchairs
Pushing/pulling wheelchairs
Using hands/arms/feet for repetitive action
Working in environments where temperature is not well-regulated
Working outdoors
Working with mild chemicals (solvents, cleaning supplies)
Climbing stairs
Completing paperwork
Using a telephone
I have reviewed the qualifications and physitions The individual must possess a valid driver's license and car insurance, Supported Employment Training certificate and agency certificates such as First Aid, CPR, Crisis Prevention, Core Training, Neglect and Abuse, SCL training, and a TB test. Employees of Zoom Group are expected to perform many physical tasks as part of their work. The following list illustrates the types of duties performed. Prolonged standing and/or sitting Lifting (often over 25 lbs) Stabilizing and maneuvering heavy equipment Making beds Pushing brooms, mops and vacuum cleaners Bending, stooping and turning repetitively Walking and running Reaching overhead Moving and lifting people in and out of wheelchairs Pushing/pulling wheelchairs Using hands/arms/feet for repetitive action Working in environments where temperature is not well-regulated Working outdoors Working with mild chemicals (solvents, cleaning supplies) Climbing stairs Completing paperwork Using a telephone