Technical Sales Manager II (774322) bei Ericsson
Ericsson · Plano, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Plano
Career Opportunities: Technical Sales Manager II (774322)
Join our Team
Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, L-1 and TN. Ericsson also does not hire F-1’s working on EAD for this position.
About this opportunity:
Our North America team is expanding it's Network Services business to meet the growing demand for intelligent, data-driven service delivery. As part of this growth, we are seeking a motivated professional to join our Technical & Solution Sales Support function — a key enabler of Ericsson’s commercial success in Network Services. In this role, you will bridge technology, business, and customer engagement — helping shape service solutions that deliver measurable value. You’ll collaborate with cross-functional teams to develop, position, and present innovative solutions that meet customer needs and strengthen Ericsson’s position in the market. This role is ideal for a candidate who thrives at the intersection of technical solutioning, customer interaction, and business value creation, and who is eager to leverage automation and AI tools to enhance solution delivery.
What you will do:
• Work closely with Customer Units, account teams, and delivery organizations to design and position Network Services solutions aligned with customer strategies.
• Participate in the presales and solution crafting process, including developing proposals, statements of work, and cost models.
• Build and articulate value argumentation that demonstrates measurable business benefits to customers.
• Collaborate with engineering and operations teams to translate technical capabilities into customer-ready service offers.
• Support bid and proposal activities, ensuring solution accuracy, competitiveness, and alignment with Ericsson’s portfolio.
• Engage directly with customers to present solutions, answer technical questions, and refine offers based on feedback.
• Utilize automation and AI-driven tools to streamline solution creation, improve accuracy, and accelerate response time to customer requests.
• Conduct competitive and market analysis to strengthen Ericsson’s value proposition and identify white-space opportunities.
• Contribute to internal knowledge sharing by documenting reusable components, lessons learned, and solution blueprints.
The skills you bring:
• 4–6 years of relevant experience in service solutioning, presales, or technical support, preferably in telecommunications, IT services, or adjacent industries.
• Strong analytical and problem-solving skills — able to connect technical features to business outcomes.
• Excellent communication and presentation skills with the ability to engage both technical and non-technical stakeholders.
• Experience or familiarity with In-Building construction services is a plus.
• Interest or aptitude in using automation platforms, data analytics, or AI tools to enhance solutioning and proposal development.
• Ability to collaborate effectively within cross-functional, global teams.
• Self-driven, organized, and comfortable working on multiple projects simultaneously in a fast-paced environment.
Preferred Background
• Bachelor’s degree in Engineering, Telecommunications, Business, or a related technical field.
• Experience with service delivery frameworks or methodologies (e.g., ITIL, TOGAF, eTOM) is beneficial.
• Familiarity with telecom network operations, field services, or enterprise service management tools.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Technical & Solution Sales Support
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
Join our Team
Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, L-1 and TN. Ericsson also does not hire F-1’s working on EAD for this position.
About this opportunity:
Our North America team is expanding it's Network Services business to meet the growing demand for intelligent, data-driven service delivery. As part of this growth, we are seeking a motivated professional to join our Technical & Solution Sales Support function — a key enabler of Ericsson’s commercial success in Network Services. In this role, you will bridge technology, business, and customer engagement — helping shape service solutions that deliver measurable value. You’ll collaborate with cross-functional teams to develop, position, and present innovative solutions that meet customer needs and strengthen Ericsson’s position in the market. This role is ideal for a candidate who thrives at the intersection of technical solutioning, customer interaction, and business value creation, and who is eager to leverage automation and AI tools to enhance solution delivery.
What you will do:
• Work closely with Customer Units, account teams, and delivery organizations to design and position Network Services solutions aligned with customer strategies.
• Participate in the presales and solution crafting process, including developing proposals, statements of work, and cost models.
• Build and articulate value argumentation that demonstrates measurable business benefits to customers.
• Collaborate with engineering and operations teams to translate technical capabilities into customer-ready service offers.
• Support bid and proposal activities, ensuring solution accuracy, competitiveness, and alignment with Ericsson’s portfolio.
• Engage directly with customers to present solutions, answer technical questions, and refine offers based on feedback.
• Utilize automation and AI-driven tools to streamline solution creation, improve accuracy, and accelerate response time to customer requests.
• Conduct competitive and market analysis to strengthen Ericsson’s value proposition and identify white-space opportunities.
• Contribute to internal knowledge sharing by documenting reusable components, lessons learned, and solution blueprints.
The skills you bring:
• 4–6 years of relevant experience in service solutioning, presales, or technical support, preferably in telecommunications, IT services, or adjacent industries.
• Strong analytical and problem-solving skills — able to connect technical features to business outcomes.
• Excellent communication and presentation skills with the ability to engage both technical and non-technical stakeholders.
• Experience or familiarity with In-Building construction services is a plus.
• Interest or aptitude in using automation platforms, data analytics, or AI tools to enhance solutioning and proposal development.
• Ability to collaborate effectively within cross-functional, global teams.
• Self-driven, organized, and comfortable working on multiple projects simultaneously in a fast-paced environment.
Preferred Background
• Bachelor’s degree in Engineering, Telecommunications, Business, or a related technical field.
• Experience with service delivery frameworks or methodologies (e.g., ITIL, TOGAF, eTOM) is beneficial.
• Familiarity with telecom network operations, field services, or enterprise service management tools.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Technical & Solution Sales Support
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
