Behavioral Health Care Manager LCSW bei DAP Health

Description

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.

Job Summary
The Behavioral Health Care Manager LCSW supports Enhanced Care Management (ECM) Program members and Care Teams by integrating Behavioral Health services into the Primary Care setting. They provide direct clinical care, supervision to Associate Clinical Social Workers (ACSWs), and leadership in crisis intervention and staff training. 
Supervisory Responsibilities: None
Essential Duties/Responsibilities 
Caseload Management & Clinical Care

• Maintain a caseload of ECM patients with behavioral health conditions, including those with Serious Mental Illness (SMI) and/or Substance Use Disorder (SUD) needs
• Deliver brief behavioral health interventions to support members’ ability to manage their own health and wellbeing
• Conduct crisis evaluations and provide warm hand-offs to local crisis resources as needed
• Ensure timely and accurate documentation of all patient encounters in compliance with regulatory standards

Supervision & Mentorship

• Provide individual and group clinical supervision for ACSWs in accordance with Board of Behavioral Sciences (BBS) requirements
• Guide ACSWs in clinical decision-making, documentation, and professional development
• Review and co-sign documentation from ACSWs as required by BBS and agency policy

Crisis Intervention & Staff Training

• Lead crisis response efforts, providing direct intervention and support to patients in urgent situations
• Develop and implement crisis management trainings for staff members, including de-escalation techniques, safety protocols, and communication strategies
• Serve as a clinical resource for crisis-related consultation and interventions

Care Coordination & Team Collaboration

• Participate in multidisciplinary care team meetings to develop, update, and communicate Shared Care Plans (SCPs)
• Coordinate with primary care providers, behavioral health clinicians, and community partners to address members’ comprehensive needs
• Lead care transition planning for members moving between levels of care or settings. Provide formal and informal training to DAP Health members and staff on behavioral health conditions and evidence-based treatments.

Quality Improvement & Professional Standards

• Engage in quality improvement projects to identify and address care gaps and improve ECM outcomes
• Model the highest ethical standards in relationships with patients, colleagues, and community partners
• Stay current on behavioral health best practices, legal and regulatory requirements, and agency policies
• Other duties as assigned

Qualifications

Required Skills/Abilities

• Excellent oral and written communication skills
• Effective interpersonal skills with an ability to demonstrate compassion and cooperation in all situations
• Ability to remain calm and rational in difficult or stressful situations
• Preferred Bilingual in English/Spanish or English/Arabic
• Excellent organizational skills
• Accuracy is essential, close attention to detail, neatness is a priority
• Ability to multi-task, work independently, accurately, and with minimum supervision
• Ability to collaborate with other departments, disciplines, and community resources effectively
• Ability to use computer, copier, fax, assist administrative personnel as necessary

Education and Experience

• Master's degree in social work
• Active and unrestrictive California Licensed Clinical Social Worker (LCSW)
• Other acceptable Degree’s Equivalent combinations of education and extensive relevant work experience in social services, behavioral health, or clinical leadership may be considered in lieu of a degree requirement.
• Current BLS certification obtained through the American Heart Association or American Red Cross
• Supervisory or program management experience is preferred
• Minimum of two (2) years post-licensure clinical experience as a social worker and supervisory experience preferred

Working Conditions/Physical Requirements

• This position is on-site primarily at the DAP Health Sunrise clinic and the Centro Medico Cathedral City clinic with the possibility of hybrid 
• This job operates in an office/clinic setting and requires frequent times of sitting, standing, repetitive motion and talking
• Ability to lift up to 40 pounds
• Active CA driver's license and proof of current auto insurance
• Able to travel to DAP Health locations throughout San Diego and Riverside
• Ensures compliance with policies and procedures related to safe work practices