Training Specialist bei Ryman Hospitality Properties
Ryman Hospitality Properties · Nashville, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Nashville
As a Training Specialist, you'll support the administration of employee onboarding and training experiences offered through the leadership & training team with Ryman Hospitality Properties (RHP) and Opry Entertainment Group (OEG). You'll perform the daily operations and maintenance of the learning management system (LMS), coordinate and facilitate the new hire orientation program, and assist in implementing and creating effective training and engagement strategies. As the ideal candidate, you're highly organized and eager to leverage your experience to inspire others to grow and learn. Reports to Senior Manager of Training & Development.
- Assist with the administration of training department programs, including scheduling, communication, logistics, room setup, facilitation, and session feedback.
- Manage the LMS, including content creation, uploads, assignments, and vendor partnerships for implementation and maintenance.
- Organize and facilitate in-person orientation sessions. Support remote orientation offerings by maintaining and updating related video content and agendas. Ensure organizational leaders are aligned with current orientation expectations.
- Monitor departmental email correspondence, ensuring timely and appropriate responses or escalation of inquiries.
- Manage the calendar for on-site training facility (Ryman Hospitality University) and necessary supplies within.
- Maintain and update training materials across all operational levels, from frontline staff to Manager-in-Training programs.
- Collaborate with the operations trainer to ensure accurate maintenance of in-venue Certified Trainer Program rosters and foster ongoing relationships with program participants.
- Assist with new venue opening and onboarding, including arranging schedules, travel, and meetings.
- Communicate and uphold all corporate standards, policies, and procedures in accordance with regulations. Maintain personal integrity, support company principles, and follow brand SOPs. Participate in and respond to annual company audits.
- Perform other duties as assigned.
