Rapid Rehousing Housing (RRH) Case Manager bei Lutheran Social Services of Southern California

Description

Under the Supervision of the Area Director or designated Supervisor, the Case Manager is responsible for all case management activities associated with the designated program or programs assigned. 

Requirements

Essential Duties and Responsibilities include the following.  

Other duties may be assigned.  

• Review scope of work and required services for Rapid Re-Housing (RRH) program and fulfill program or contract requirement as outlined in contract or as directed by Area Director or Supervisor. 

• The employee is responsible for meeting all monthly metrics per their program requirements. 

• Identify and locate housing options suitable for RRH program participants and facilitate the housing application along with the landlords and in accordance with the scope of work and required services.

• Provide appropriate level of case management to assist participants in achieving strength base/solution focused goals to reduce barriers and promote housing stability and self-sufficiency. 

• Work directly with the Long Beach Continuum of Care and Coordinated Entry System for new participant matches. 

• Coordinate with the individuals and verify applicant’s eligibility for (ESG RUSH ) Rapid Re-Housing (RRH) Program. 

• Attend staff meetings, Long Beach CoC meetings, case conferences, trainings and supervision appointments as scheduled. 

• Utilize the Long Beach HMIS System for all documentation and assist supervisor with monthly data quality and reports. 

• Monitor and Track charts monthly for service provision. Provide follow-up for those charts not in compliance. 

• Serve clients and community with empathy and awareness of appropriate boundaries. 

• Using evidence-based practices such as motivational interviewing, harm reduction, trauma-informed care, and housing first practices, provide case management services including but not limited to Intake, Assessment, Care planning, supportive services, linkage and consultation to resources in the community. 

• Followall HIPAA rules for compliance. 

• Provide back-up for other staff as needed. 

• Other duties as assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:  High School diploma, or GED requires a minimum of 2 years of experience providing similar case management services;  Bachelor’s degree in psychology, social work, or related field from an accredited college/university or 2 years’ equivalent experience in social services, homeless services, substance use, mental health and permanent supportive housing.  

Language Ability:  Must read, speak and write fluent English. 

Communication:  Must be able to communicate clearly and effectively with clients and staff. 

Math Ability: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.  

Reasoning Ability:  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.  

Computer Skills:  To perform this job successfully, an individual should have knowledge of Word Processing software and Spreadsheet software. 

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands and fingers to handle or feel; reach with hands and arms and talk or hear.