Patient Service Specialist - Medical Facility bei Meridian Healthcare

Description

Join Our Mission to Make a Difference!

Meridian HealthCare is seeking a Patient Service Specialist to join our dedicated healthcare team in Mahoning County, OH. This is a full-time, front-desk position ideal for someone who is detail-oriented, organized, and passionate about providing outstanding customer service in a healthcare environment.

What You’ll Do

As a Patient Service Specialist, you’ll play a vital role in ensuring our patients receive a seamless, welcoming experience from start to finish.

Daily responsibilities include:

• Greeting and assisting patients and visitors with a warm, professional attitude
   
• Managing patient registration, scheduling, insurance verification, and check-in/check-out procedures
   
• Handling phone calls and inquiries with courtesy and accuracy
   
• Performing point-of-service tasks such as co-pay collection and visit preparation
   
• Supporting patients with NextGen Patient Portal setup and use
   
• Encouraging adoption of front-end technology for a smoother care experience
   
• Maintaining patient confidentiality and data accuracy at all times
   

What We’re Looking For

• High School Diploma or GED required
   
• 2+ years of experience in patient registration, medical front desk, or customer service (healthcare preferred)
   
• Excellent communication and conflict-resolution skills
   
• Strong attention to detail and ability to multitask in a busy medical office
   
• Associate degree may substitute for one year of experience; Bachelor’s degree may substitute for two years
   

Why Choose Meridian HealthCare

At Meridian HealthCare, we believe in taking care of our employees as well as our patients. We offer competitive pay and an exceptional benefits package, including:

• 2 weeks paid vacation in your first year
   
• 11 paid holidays and 12 paid sick days
   
• Medical, dental, vision, and life insurance
   
• Optional short-term disability, long-term disability, and flexible spending accounts
   
• Pension plan with 50% employer match up to 5% of salary
   
• Supportive, team-oriented work culture and work-life balance
   

About Meridian HealthCare

Since 1974, Meridian HealthCare has been a trusted leader in integrated care and behavioral health across Northeast Ohio. We provide comprehensive services including addiction recovery, primary care, mental health counseling, chiropractic care, and acupuncture.

Our mission is simple: to provide hope, health, and healing through person-centered care. Join a team that values compassion, collaboration, and excellence every day.

Ready to Apply?

If you’re looking for a rewarding medical office career in Trumbull County, we’d love to meet you! Apply today and help us continue to deliver outstanding care to our patients and community.

Requirements

• High School Diploma or GED required  
• 2+ years of experience in patient registration, medical front desk, or customer service (healthcare preferred)  
• Excellent communication and conflict-resolution skills  
• Strong attention to detail and ability to multitask in a busy medical office  
• Associate degree may substitute for one year of experience; Bachelor’s degree may substitute for two years