Specimen Collection Specialist - Richmond, VA Full Time On-Site bei PRECISION DIAGNOSTICS
PRECISION DIAGNOSTICS · Richmond, Vereinigte Staaten Von Amerika · Onsite
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- Optionales Büro in Richmond
Job Details
Job Location: Richmond, VA - Richmond, VA
Salary Range: $22.00 - $26.00 Hourly
Specimen Collector Specialist
Specimen Collector Specialist
Richmond, VA 23230
Range: $22 - 26/hr
Schedule: Monday, Tuesday, Thursday 9AM-5PM and Friday 9AM-2PM
***Reliable vehicle, valid driver’s license, current auto insurance coverage, and successful completion of a motor vehicle record check
ABOUT PRECISION DIAGNOSTICS:
Precision Diagnostics, based in San Diego, California is a fast-growing clinical laboratory that specializes in providing drug testing, primarily for the purpose of helping physicians monitor their patients undergoing treatment for pain or substance abuse. Precision’s objective is to improve patient adherence/compliance with their prescription regimen and protect medical practices from liability.
We are currently seeking candidates for the Specimen Collection Specialist role, a healthcare operations position for our company.
Our organization values high quality, efficient healthcare delivery. We achieve this by creating an inclusive culture that fosters growth potential for our team members and our organization. Candidates for this position strive to learn and do more than the minimum requirements of the job. We are seeking engaged, solution-driven individuals who want to provide a healthcare experience they would hope for themselves and their families. In other words, live above the line.
If you are motivated and committed to living above the line, then you are the type of team member who will be successful and help our patients, team and company thrive. If you are up for the challenge, and can work in the following above-the-line principles, please consider applying:
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Reject average
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Become part of the solution
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Respect others and their feelings
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Help create an amazing patient experience
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Bring commitment to compliance
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Be curious: "What else can I do?"
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Seek feedback: "What coaching do you have for me?" and "What can I do better?"
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Have personal ownership and pride in your work
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Care — not because you must, but because you want to
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Openness to change
AT A GLANCE:
Accurate specimen collection is a critical step in patient care with profound downstream impacts affecting a patient’s care, organizational success and growth as well as helping reduce the overall cost of care in the healthcare system. Specimen Collectors at Precision set the bar for innovation, integrity, insights and outcomes. With a patient-centered approach, specimen collectors at Precision Diagnostics are foundational team members in the organization helping create and deliver a better experience to a vulnerable population. Successful Specimen Collectors join our team delivering a shared goal of Precision with Purpose. If you are committed to meaningful work that positively impacts our patients, our company, our customers, and our communities we encourage you to consider a career with us. The Specimen Collection Specialist works in variable locations and is best for those who can provide last-schedule timing and location changes, the desire to grow professionally, and maintain a patient-centered approach. This role supports day-to-day operations at the direction of the Healthcare Operations Manager. Successful candidates demonstrate high levels of professionalism, communication skills and the drive to support a team’s success.
ROLE OUTCOMES:
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Providing a frictionless patient experience
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Accurate and timely order entry and collection process
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Contribute to improved patient outcomes through precision in daily work activities
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Collect and process laboratory specimens in a manner that improves outcomes for all stakeholders: patient, provider, payer, and laboratory
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Collect specimens according to established procedures. Tests include, but not limited to:
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drug screens,
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biometric screening, and
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insurance exams.
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Commitment to organizational process improvement efforts
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A strong commitment to compliance
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Data entry accuracy
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Specimen collection and shipping accuracy
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Reviews data entry accuracy for site as directed by Healthcare Operations Leadership
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Complete delegated tasks from direct leader (examples include but are not limited to, supplies and inventory orders, auditing specimen logs, processing open prior authorizations)
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Local/Regional Trainer as delegated
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Clinical or Leadership development pathway
ROLE RESPONSIBILITIES:
1. Innovation
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Flexibility for change
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Solution-focused mindset
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Other duties as assigned
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Openness to try new processes and be a change ambassador
2. Integrity
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Facilitates the collection, processing, and shipping of laboratory specimens
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Accurate data collection and data entry pertinent to laboratory orders and testing
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Self-motivated to stay up to date with Precision policies and procedures
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Ability to adhere to all healthcare regulations
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Maintains neat, clean, orderly client/work areas at all times
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Maintains hygiene and dress code according to company standards
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Flexibility to cover last minute shift changes, and work in multiple locations as requested to meet the needs of our clients and patients
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Ensure all data entry accuracy findings are processed and communicated with direct supervisor
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Treat new specimen collectors and expert specimen collectors with respect and professionalism
3. Insights
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Accurately collect, label, verify patient and ship specimens per policies
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Collect and troubleshoot any missing information at the time of specimen collection
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Communicate opportunities for process improvement with leadership
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Communicate with supervisor on identified training needs of team
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Identification and accuracy of billing information entry, knowledge of, and acts in alignment with corporate policies
4. Outcomes
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Demonstrates excellent customer service and compassion when interacting with clients and staff
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Exceptional patient experience that supports the individual and the growth of the organization
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Seamless care delivery that is patient-centered, provider supportive, and billed accurately for services provided
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Personal leadership or clinical goal achievement and specimen collector accuracy improves because of the goal
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100% compliant workflow
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Pride in your work
WHAT YOU BRING TO THE TABLE:
Knowledge of:
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Precision Diagnostics workflows, culture, and goals
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Specimen collection techniques and procedures
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Bio-hazard and infection prevention measures
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Precision Diagnostics specimen collection protocols
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In-depth knowledge of Personal Protective Equipment best practices
Skill:
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Baseline computer proficiency and ability to learn new computer/technology skills
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Effectively communicate with internal and external clients and patients
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Compose grammatically correct, professional written communication
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Follow checklists and produce the same results every time
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Maintain accurate files and records
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Strong attention to detail
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Exceptional internal and external communication
Ability to:
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Communicate with, understand, and react effectively to a diverse patient base
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Establish and maintain professional relationships with coworkers, patients, and clients
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Establish rapport and gain trust
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Accurately record information
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Maintain composure and make effective decisions in confrontational situations
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Communicate effectively with individuals with emotional/behavioral health needs
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Maintain and ensure personal wellness and seek help when needed
- Learn and commit to practice:
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Infection Prevention Protocols
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HIPAA – protect and maintain confidential information
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OSHA Standards related to specimen collection
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Principles and techniques of specimen collection;
- Federal regulations, state laws, and agency directives applicable to specimen collection
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Required Qualifications:
- Possession of a valid driver's license/Auto insurance (for those that travel between clinics) or alternate means of travel.
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Certifications as required for specimen collection
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High School Diploma or GED
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1+ year of Precision Diagnostics specimen collector experience
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>98% Data Entry Accuracy in trailing 3 months
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All Precision training and education up to date
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Meets all performance expectations of specimen collector
ADDITIONAL JOB CONSIDERATIONS:
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Full-time, hourly position
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Schedule: Mon/Tues/Thurs 9am - 5pm and Fri 9am - 2pm
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This position works in a healthcare facility that is a partner to Precision Diagnostics
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401K with company match
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Paid time off and paid holidays
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Growth opportunities
- Comprehensive benefits package: Medical, Dental, Vision, and additional optional coverages such as pet insurance, mental health and wellness resources, legal plans, employee discounts
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Education reimbursement program
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Precision is dedicated to giving back to our communities through:
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Sponsoring high school students with limited economic means
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Annual company food drive with Precision matching each donation
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Precision Cares program partnering with local communities
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- Frequent company events to keep our employees connected
Even if you do not meet all the listed job description elements, we encourage you to apply as we may take relatable skill sets into consideration.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Precision is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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