Client Advisor bei Alternatives, Inc.

Description

We are hiring: Client Advisors – Passages 

Starting wage: $16.00-$19.00/hour, based on experience and education.

Job type: Full-time, Non-exempt – schedule to be discussed at interview.

Training: Alternatives provides thorough orientation and training for all new staff.

You can expect a one-week orientation, where you will learn all about Alternatives and are prepared for taking on your role.
After completing orientation, you will undergo a one-week specialized training for your role, in conjunction with an HR trainer.
These first two weeks are 9am-5pm Monday-Friday, you will then move into your offered/assigned schedule following the training period.

What Skills do you need?

The Client Advisor role is entry-level, and we will provide completely paid training!

Important requirements and traits of a Client Advisor that will help them succeed in this role include:

• Firm, fair, and consistent boundaries with residents.
• Ability to be empathetic.
• Customer service skills.
• Ability to work various shifts – we are a 24/7-hour facility with Days, Swings, and Over-Night shifts.
  • Note: You will be hired for a specific shift, but flexibility can be required at times of great need.

Must haves:

• High School Diploma
• Ability to pass federal drug testing.
• Ability to pass background check.
• Valid driver's license.

Let us tell you more about our team!

The Security/Operations teams at our facilities are run by experienced Operations Supervisors with combined over 25 years’ experience in the corrections field. 

The Security/Operations Departments at each facility are comprised of Client Advisor Supervisors, Client Advisor In-Charges, and a variety of other Client Advisors/Security staff, that all keep things running and operating smoothly for our residents and staff.

They are looking forward to the addition of new Client Advisors to help with everyday security functions and innovative ideas for our team. 

What will you do in this position?

Client Advisors will do a variety of tasks on a day-to-day basis based on resident needs, security functions, and overall operations.

Some of the duties will often include but are not limited to:

• Assisting residents and vendors who are coming in or out of the facility.
• Security functions to include pat-downs, UA screenings, breathalyzers, and headcounts.
• Being role-models of acceptable and expected behavior for the residents.
• Reporting and regularly communicating information to other team members.
• Writing notes and IRs for residents; positively reinforcing good behavior.
• Attending meetings.

Qualifications