Solid Waste Compliance Inspector bei City of Jacksonville, FL

About the Department

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!

The Office of Administrative Services Department is actively seeking a Solid Waste Compliance Inspector.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This is technical work in monitoring services of waste hauler contractors for adherence to standards and specifications, resolving customer complaints, educating citizens, and issuing warning citations of code violations. Work requires knowledge of applicable ordinance codes, contracts, service standards, and department standard operating procedures. Contacts with others require skills in understanding and/or influencing people, which are important in the enforcement of applicable codes, resolving customer complaints, and promotion of citizen awareness. The work is semi-routine where tasks are covered by procedures or precedents and, although patterned, some latitude is permitted to consider and choose the most appropriate technique, method or procedure to follow. Work is performed in both office and field environments where risks and hazards are substantial, but are known, somewhat predictable, and mostly controllable. The physical demands consist mainly of standing, sitting, and walking for extended periods of time, and occasionally lifting and moving debris weighing up to 40 pounds. Operates motor vehicles, cameras, and standard office equipment such as personal computers, copiers, telephones, and facsimile machines. Work is performed under general supervision where the work assignments are subject to instructions and established work routines and the worker has latitude to rearrange the sequence based on changing work situations or workflow.

Position Duties

• Inspects work of waste hauler contractors for adherence to service standards and specifications. 
• Inspects tire shops to verify registration/license with the City of Jacksonville. 
• Visits tire transporters to educate them on applicable City programs. 
• Issues warning citations to non-compliant residents. 
• Responds to and resolves MyJax complaints in a timely fashion. 
• Prepares and maintains reports, summaries and correspondence regarding complaint resolutions and applicable registrations. 
• Interacts with the public, City departments, and outside agencies to provide information regarding service standards, City ordinances, and contracts. 
• Attends various community meetings and promotes citizen awareness of service standards and ordinance requirements. 
• Operates a personal computer using word processing and email software. 
• Demonstrates proficiency in the City of Jacksonville’s competencies.
• Performs related work as required.

Minimum Qualifications

• Knowledge of applicable ordinances, contracts, and service standards.
• Knowledge of contract haulers service areas and the City's assigned routes and schedules for garbage, trash and recycling pick-up.
• Knowledge of work routines and procedures, equipment, tools, and materials used in solid waste operations and maintenance activities.
• Skill in reading and interpreting maps and street guides.
• Ability to read, comprehend and apply job-related materials.
• Ability to prepare and maintain reports, summaries, and correspondence.
• Ability to communicate effectively, including making presentations before groups to promote citizen awareness of service standards and ordinance requirements.
• Ability to operate a personal computer, camera and other equipment and tools used in monitoring waste hauler service areas and resolving customer complaints.
• Ability to operate a motor vehicle.
• Ability to communicate effectively.
• Ability to establish effective working relationships.

Other Qualifications

• Three (3) years of education and/or experience in monitoring service standards, contract administration, compliance inspections, or enforcement activities, which must have included customer complaint resolution and operating a personal computer.

OTHER REQUIREMENTS: 

• The probationary period for this class is one year.   

LICENSING/CERTIFICATION/REGISTRATION: 

• Must possess and maintain a valid driver’s license during employment in this class.  

• Must qualify for, obtain, and maintain a City of Jacksonville public driver certification for employment in this class.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blackout, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make “[email protected]” a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process. please refer to the Frequently Asked Questions on the website.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for post-secondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded the veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K  

Largo, FL 33778-1630 

Email: [email protected]

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