ED Clerk bei Kaiser Permanente

Essential Functions:
·    Register and admit patients to service area.
·    Secure information necessary for preparation of required forms.
·    Collect appropriate fees.
·    Verify charges from fee schedule, issue cash receipts, prepare slips and balance cash receipts.
·    Assist patients by having knowledge of co-pays/applicable fees, facility, other departments and administrative services.
·    Handle cash according to indicated policies and procedures.
·    Initiate and complete Release of information forms as appropriate.
·    Print and complete all necessary paperwork, labels and documentation forms for receiving patients for various examinations.
·    Relay instructions to patients in preparation for examinations.
·    Maintain required patient statistical records.
·    Will attend scheduled clerical meetings.
·    Effectively maintain ED logs and files.
·    Verify patient's health plan eligibility and answer telephone routine questions.
·    Perform log out and distribution of ED Records.
·    Schedule follow-up appointments for patients seen in the service area.
·    Accurately maintain ED log out and documentation forms.
·    Comply with EMTALA regulations as pertains to job duties.
·    Must be able to do all clerical work in the Department.

Grade 4
 

Basic Qualifications:
·    High School Diploma or GED
·    One year experience within the past two years as a Cashier/Receptionist or 
Unit Assistant in an outpatient/inpatient care setting with hands on medical/nursing care.
·    Knowledge of medical terminology required.
·    Ability to pass Basic Computer skills and Medical Terminology testing.
·    Ability to typing 30 WPM.
·    Must be proficient in work processing.
·    Must have experience in performing detailed, repetitive clerical functions, demonstrating clear distinct communication skills and legible written communication skills.
·    Must successfully complete ADT Training, Mainframe, Lotus Notes and/ or other computer training programs within the orientation period.
·    Must possess ability to do accurate simple arithmetic and operate credit card machine.
·    Demonstrate ability to display and project a courteous and professional demeanor in order to promote congenial interactions; to include effective and proper phone etiquette.
·    Demonstrate to accurate registration, coding and revenue collection per procedures.
·    Demonstrate the ability to serve as a conduit for department information.
·    Must demonstrate attention to detail while effectively dealing with multiple demands.
·    Must be willing to perform other related duties as assigned.
·    Must be able to fulfill the functional and environmental duties of the position prolonged standing and walking required.
·    Must maintain proficiencies to work in all ED clerical areas.
·    Must be willing to work in a labor/management partnership environment.
Skills Testing: Typing (30 WPM), PC Skills, Medical Terminology