Food & Beverage Supervisor - Chez Maggy Restaurant bei Thompson Denver
Thompson Denver · Denver, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Denver
%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%3Cstrong%3EEssential Functions:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Lead, motivate, and coach the Chez Maggy Outlets teams to ensure that established cultural and core standards are met.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Complete daily walk through of all space to ensure conditions are up to standards, cleanliness is maintained, proper set up of tables, and all items are in place as required.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Maintain consistent and clear communication with Team regarding updates in policies and procedures pertaining to Food %26amp; Beverage departments as well as the Hotel and Company.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Consistently hold team accountable for violations of policy or procedure as well as praise, encourage and coach positive performance through open discussions, performance reviews and direct feedback from guests, co-workers and senior level managers.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Complete pre-shift walk through of the facilities to ensure room temperature, music level, TV channel settings and proper lighting meet hotel standards regardless of meal service period.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Ensure proper set for meal service periods and make proper corrections as necessary.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Regularly attend morning management meeting as representative of F%26amp;B Management team.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Must be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Effectively prioritize duties and responsibilities as appropriate to business demand.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Performance of managerial administrative functions to assist serving staff as need; to include but not limited to refunds for inadequate service, poor food quality and overall guest dissatisfaction.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Describe and ensure quality of all food items, ingredients, and preparation methods%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Support serving staff as necessary and required based on business demand; i.e. take orders from guests, bus or clear tables and reset for next seating, stock and serve orders as needed.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Control labor and operating expenses through effective shift labor management, purchasing decisions and inventory of other goods, and controls and management of monetary transactions within the %3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%3Cstrong%3EFood %26amp; Beverage Department.%3C/strong%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Ensure proper reporting of all voids, comp%26rsquo;s, management exceptions or other monetary transactions that require special attention.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Ensure proper training and use of the MICROS POS of all subordinates authorized to use the equipment.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Ensure proper change available for server transactions.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Conduct daily count of House F%26amp;B bank and coordinate proper change is received from Accounting Manager.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Ensure proper Cash Handling procedures and policies are followed daily.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Research transactional discrepancies with employees for proper accounting.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Observe physical condition of facilities and equipment in the outlets and make recommendations for corrections and improvements as needed.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Ensure safe practices within the Food %26amp; Beverage Department are followed by all employees.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Complete end of shift walk through to ensure the completion of server side work, restocking, and cleanliness standards are met prior to releasing servers for the day.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Daily written shift pass on communication required to effectively inform incoming managers of important staffing challenges, inventory shortages, guest complaints and resolutions, and other important hotel information pertaining to service %26amp; operations.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Comply with Thompson Denver Policies, Procedures and Standards of Conduct outlined in the employee handbook.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Regular attendance in accordance with the outlined policy explained in the employee handbook and as scheduled is required.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Work harmoniously, cooperatively and professionally with co-workers and supervisors.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%3Cstrong%3EEssential Characteristics%3C/strong%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Takes pride in providing exceptional service to guests both internally and externally.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Has a cheerful, upbeat attitude and naturally shares optimism with guests and employees.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Fosters an approachable demeanor for employees to seek guidance and express concerns%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Works effectively and communicates with other departments to meet Hotel goals and maintain high level service standards; expresses %26ldquo;point of view%26rdquo; differences in a professional manner and involves others in developing %26ldquo;win-win%26rdquo; solutions in a timely manner%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Effectively addresses performance issues with employees in a manner that is perceived by the employee to be dignified, respectful and encouraging.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%3Cspan style=%22font-size: 11pt;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family: Calibri,sans-serif;%22%3E%26middot; Offer solutions when addressing or discussing issues for a more cohesive environment.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-bottom: 11px; font-family: Arial;%22%3E%26nbsp;%3C/p%3E Jetzt bewerben