Service Manager bei Advenir Azora Living

Join Our Team as a Service Manager at Advenir Azora Living!

As a leader, you’ll manage a maintenance team, ensuring apartments are ready for move-ins, handling renovations, and providing top-notch maintenance services. You’ll play a key role in resident satisfaction, lease renewals, and achieving property goals with your Community Manager.

Key Responsibilities:

Renovation Coordination

• Partner with construction and renovation teams to schedule and complete interior and exterior renovations.

• Inspect completed work to ensure it meets company standards and scope specifications.

• Assist with punch lists, quality control, and sign-off on completed units.

• Track progress of renovation phases and communicate updates to the Community Manager.

Maintenance Operations

• Lead the day-to-day maintenance operations for occupied and vacant units.

• Ensure service requests are completed promptly and to resident satisfaction.

• Oversee preventative maintenance schedules for HVAC, electrical, plumbing, and other systems.

• Maintain inventory and order supplies to support both maintenance and renovation activities.

Team Leadership

• Supervise service technicians, providing training, guidance, and performance feedback.

• Coordinate workloads between regular maintenance duties and renovation support.

• Enforce safety protocols and ensure OSHA compliance across all on-site operations.

Vendor & Contractor Management

• Work closely with vendors, contractors, and inspectors to ensure compliance with company policies and standards.

• Monitor vendor performance, review invoices, and verify completion of work.

• Support bidding and selection of contractors for repair and renovation tasks when applicable.

Resident & Property Relations

• Maintain professionalism and communication with residents impacted by renovation or maintenance work.

• Ensure that temporary fixes or accommodations are made when construction affects resident living conditions.

• Respond promptly to emergencies or service escalations.

Budget & Compliance

• Assist in monitoring maintenance and renovation-related expenses.

• Support adherence to project budgets and timelines.

• Maintain detailed maintenance and inspection records for compliance and reporting purposes.

Qualifications:

• 5+ years of multifamily maintenance experience, including supervisory responsibilities.

• Proven experience managing renovations or major capital projects preferred.

• Advanced knowledge of HVAC, plumbing, electrical, and appliance repair.

• EPA Certification (Universal) required; CPO preferred.

• Strong organizational and communication skills; ability to work in a fast-paced, evolving environment.

• Proficiency in property management or work order systems (Entrata).

Advenir Azora Living is an equal opportunity employer and a drug-free workplace, committed to diversity and inclusion.

Advenir Living