SENIOR MANAGER, PROGRAM MANAGEMENT OFFICE (CAPITAL PROJECTS) bei Los Angeles County Metropolitan Transportation Authority (CA), CA

About the Department

Oversees and manages the implementation of Program Management activities.

Provides administrative and organizational support for Metro’s Capital Projects, this role ensures consistent reporting, meeting coordination, and project documentation across Metro’s capital portfolio, supporting effective oversight and collaboration among project teams, executive leadership, and external partners.

Position Duties

• Ensures that approved program management office activities are effectively and efficiently implemented in coordination with Metro staff and consultants
• Coordinates external and industry peer review committees involved in advising Metro of the changes needed to improve capacity to deliver projects
• Manages the procurement process for consultant contracts related to program management office activities
• Advises supervisor on status of program management office activities and issues
• Coordinates, integrates, and directs consultants and staff activities
• Develops and implements policies, plans, procedures, and manuals
• Helps staff and consultants to develop and implement program tracking and reporting systems
• Prepares and presents reports and summaries to management and Board of Directors
• Ensures data compatibility with existing statistical reports and summaries
• Provides administrative and technical support to project managers and others
• Identifies and initiates corrective action for problems
• Conducts meetings with staff, consultants, and contract personnel
• Supervises, trains, mentors, and motivates assigned staff
• Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

  
  May be required to perform other related job duties

Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Engineering, Construction, Business, Law, or a related field

Experience

• Six years of relevant experience or three years of relevant supervisory-level experience in program and/or contract management

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

• Project Management Professional (PMP) certification preferred

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

• Experience communicating, collaborating effectively with cross functional teams, consultant contracts, and vendors to ensure operational success
• Experience managing competing priorities under tight deadlines, with strong organizational and time management skills
• Experience handling confidential and sensitive information with discretion

Other Qualifications

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of program management
• Applicable local, state, and federal laws, rules, and regulations
• Contract administration
• Modern management theory
• Applicable business software applications

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Overseeing the implementation of program management office activities
• Determining strategies to meet goals
• Exercising sound judgment and creativity in making decisions
• Communicating effectively orally and in writing
• Interacting professionally with various levels of Metro employees and outside representatives

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and agreements
• Develop policies, procedures, and manuals
• Prepare comprehensive reports and correspondence
• Compile, analyze, and interpret complex data
• Supervise, train, and motivate assigned staff
• Read, write, speak, and understand English

Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required