Associate Director Content Approval Hub bei Novartis

Job Description Summary

Join Novartis as Associate Director, Content Approval Hub and play a pivotal role in implementing the Hub’s strategy and overseeing operations within your assigned region. You will coordinate and support content reviewers across individual markets, ensuring adherence to medical, regulatory, legal standards, and organisational policies. Your focus will be on delivering high-quality services, driving operational efficiencies, standardising processes, accelerating reviews, and optimising reviewer utilisation. You will act as the first point of escalation, foster collaboration, and promote continuous improvement across teams.

 

Job Description

Responsibilities:                                                                                                                

• Provide hands-on oversight of the content approval process within priority countries, acting as the primary contact for reviewers needing operational support.
• Collaborate with internal and vendor-based reviewers to ensure accurate, high-quality, and timely reviews of submitted content.
• Dynamically allocate reviewers across teams to optimise utilisation, reduce turnaround times, and balance workloads.
• Work with Global and Country teams to forecast and plan content submission pipelines, proactively managing workloads for efficiency.
• Provide ongoing guidance and support to reviewers, identifying training needs and driving team expertise development.
• Act as the first point of contact for content approval-related challenges, resolving issues and escalating systemic problems as needed.
• Ensure alignment with global medical, regulatory, and compliance standards, facilitating knowledge sharing and best practices across countries.
• Collaborate closely with vendors to maintain consistent review quality and operational value, monitoring performance and addressing gaps.
• Oversee and support resolution of system-related issues (e.g., FUSE), ensuring adoption of updates and driving continuous improvement.
• Act as a change agent for process improvements, new tools, and updates, recommending actionable improvements to streamline operations.

Essential Requirements

• Master’s degree in Life Sciences, Business Administration, or related field; Content Approval Certifications relevant to the role are a plus.
• 5+ years’ professional experience in the pharmaceutical industry, with deep understanding of commercial, medical, compliance, content management, and production operations.
• Strong knowledge of Novartis policies, compliance, regulatory, and legal requirements for content development and review.
• Experience managing global or regional projects with multiple stakeholders.
• Leadership and people management experience.
• Excellent analytical, problem-solving, organisational, and multi-tasking skills.
• Experience reviewing or approving medical and promotional material, or with digital and social media business activities.
• Excellent English language skills; additional language skills relevant to the region are a plus.

Desirable Requirements

• Strong policy, process, and project management skills; driver of change and innovation.
• Demonstrated sensitivity and knowledge of cultural differences, with experience in multi-country, multi-cultural environments and global collaborations.

Location: Barcelona, Spain / Dublin, Ireland #LI-Hybrid

Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

 

Skills Desired

Agility, Agility, Clinical Practices, Cross-Functional Collaboration, Data Analysis, Drug Development, Employee Development, Healthcare Sector Understanding, Health Sciences, Influencing Skills, Innovation, Inspirational Leadership, Integrated Evidence Generation, Medical Affairs, Medical Communication, Medical Education, Patient Care, People Management, Pharmaceutics, Priority Disease Areas Expertise, Product Launches, Product Strategy, Real World Evidence (RWE), Regulatory Compliance, Research Methodologies {+ 3 more} Jetzt bewerben