Position Summary

The Chief Nursing Officer is responsible for the direction of nursing and other services as assigned. As a member of the Everiz Management LLC senior team, this position carries ultimate authority and responsibility for planning, organizing, implementing and evaluating nursing/patient care programs, performance improvement activities, infection control initiatives and hospital-wide planning and regulatory compliance activities.

Essential Duties & Responsibilities

• Directs nursing services in all areas/departments where nursing care is provided.

• Participates with members of governing board, medical staff, administrative team and hospital management in Strategic Planning.

• Established philosophy and develops/implements the organization’s plans for providing nursing care to those patients requiring nursing care.

• Assures collaboration among the clinical and support departments to meet patient care needs; establishes formal mechanisms for interdepartmental communication.

• Participates in community-based groups/activities as a representative of hospital administration; participates with community and nursing leaders in decision-making and support of innovative nursing practice.

• Keeps abreast of relevant issues that impact patient care and communicates to members of the administrative team.

• Provides a liaison between the medical staff and clinical departments; promotes environment of collaboration with medical staff and hospital clinical departments to provide for the needs of patients.

• Serves as a member on medical staff committees.

• Participates with other administrative team members in promoting physician and employee satisfaction; initiates corrective actions as needed.

• Takes administrative call. Participates in assuming administrative responsibilities of facility in absence of CEO.

• Provides leadership to nursing and clinical departments to ensure compliance with licensing, regulatory and accrediting agencies.

• Assures that the practice of nursing is consistent with the State of Texas, Nurse Practice Act and in accordance with governmental regulatory agencies.

• Develops/approves organization-wide patient care programs, policies and procedures that describe how patient’s nursing care needs or patient populations receiving nursing care are assessed, evaluated and met; involves pertinent individuals/departments; obtains medical staff input/approvals as needed; assures that policies reflect the institution’s policies; medical staff bylaws and governing board decisions.

• Assures that assigned departments are in compliance with hospital policies including, but not limited to:

  • Infection Control Standards for Standard and Special Precautions, Employee Health Standards and others as they apply to assigned departments

  • Safety and Disaster Preparedness Standards

  • Improvement Performance

• Collaborates with the governing body, management, medical staff and clinical staff in planning, promoting and conducting hospital-wide performance assessment and improvement; reports findings to appropriate hospital, medical and governing board committees; establishes the nursing plan for performance improvement.

• Seeks opportunities to incorporate the ethical dimensions of nursing practice, health policy and organizational behavior in the strategic planning and decision-making processes; acts as an advocate for the patients, nursing/clinical staff, of medical staff as appropriate with faced with ethical questions and assists with mechanism to assure resolution.

• Assures that patient care needs in assigned departments are assessed, evaluated and met; utilizes quality reporting, patient satisfaction data and feedback from medical staff to assess areas for improvement.

• Promotes interdisciplinary collaboration in assessing and planning for patient care needs. Communicating progress toward goals and providing for patient’s continuing care needs.

• Collaborates with medical staff, Risk/Quality Dept. and other clinical departments to establish appropriate utilization of hospital resources to meet patient care needs.

• Problem-solves with medical staff and appropriate departments when quality of care issues arise.

• Establishes standards and expectations for patient satisfaction; communicates results of PSMS reports; initiates action plan for improvements as needed.

• Collaborates with leadership to ensure hospital compliance with corporate and regulatory standards.

• Responsible for the development and implementation of budgets for assigned units/departments.

• Participates with Administrative Team in determination of allocation of funds for patient care needs.

• Evaluates compliance, identifies variance trends and initiates corrective action as needed.

• Participates in evaluation of cost-effectiveness of assigned patient care services/departments and economic value-added proposed new services.

• Collaborates with Materials Manager to assure quality patient care supplies and equipment are utilized within Hospital contract guidelines; communicates unsatisfactory vendor performance and seeks corrective actions.

• Establishes the functions and qualifications for nursing positions.

• Develops staffing plans which assure cost-effective utilization of resources to meet patient care needs based on clinical assessment, utilizing date from performance improvement activities, patient satisfaction information, financial data, staff input and physician input.

• Monitors and recommends changes in salary ranges to remain competitive in the community; defines which positions are needed in assigned patient care departments/areas.

• Supports innovation in nursing practice both from clinical and managerial perspectives.

• Assures staff competency as reported to the governing board; reviews and approves all competency-based job descriptions on an annual basis.

• Participates in developing, implementing and evaluating programs to promote the recruitment, retention, development and continuing education of nursing staff members and other disciplines that impacts patient care.

• Serves as coach and mentor for nursing leadership staff, facilitates professional developments; fosters atmosphere of learning and innovations; develops nursing management skills.

• Perform other duties as assigned

• Demonstrate knowledge of and adhere to regulations and policies and

procedures pertaining to safety, emergency preparedness, infection control, OSHA, fire safety and hazardous materials

• Participate in performance improvement activities as necessary

• Maintain confidentiality of patient related issues and adhering to all HIPAA rules and regulations.

• Demonstrate effective interpersonal skills

• Treat all patients, visitors, and staff members fairly and with respect

• Utilize effective communication methods and skills

• Explain all procedures, treatments, and care while remaining aware of language barriers

• Able to perform care in non-judgmental manner and recognize discrepancies between patient and personal beliefs

• Ensure personal appearance is business casual and professional at all times

• Responsible for wearing identification badge at all times which must be visible and above the waistline

• Attend all required meetings and in-service education

• Remain flexible in staffing patterns and resolution of staffing conflicts; participates in temporary assignments

• Compliance with attendance standards

• Demonstrate flexibility when changes in assignments are necessary

Qualifications

EDUCATION & EXPERIENCE

• BS degree in Nursing or equivalent; master’s degree in business, nursing or related field required; education and experience comparable to leadership peers; certification in nursing administration desirable.

• Current RN licensure in the State of Texas

• At least 5 years of progressively responsible experience in nursing/ health care management; preferable 2 years at the executive leadership level.

LANGUAGE/MATH/REASONING ABILITY

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations

COMPUTER SKILLS

• Basic computer skills

CERTIFICATE/LICENSES

• BLS, ACLS

• Professional Maturity: The ability to separate emotional feelings from the real issues at hand

• Responsibility: The ability to accept choices you have made and the results they have led to

• Communication: The ability to write and speak effectively; actively listens to others, and give feedback

• Flexibility: Demonstrate responsiveness and adaptability following change initiatives

• Intelligence: Understand information and apply new knowledge

• Energetic: Exhibits high levels of energy and enthusiasm

• Organized: Efficient in structuring tasks to be accomplished

• Computer Savvy: The ability to use technology efficiently and effectively

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  Customer Service: The ability to enhance customer satisfaction

• Job Knowledge/Technical Knowledge: Knowledgeable of current role and technical systems, and the impact it has on the organization

• Integrity and Respect: Demonstrates upmost level of integrity

• Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation

• Collaboration and Partnership: Encourages participation from team members

• Manages Change: Demonstrates flexibility with changing environments

• Problem Solving: Resolve issues in a timely manner

• Attention to Detail: Follows procedures to ensure entry of data

• Organization: Uses time efficiently by prioritizing and planning work activities

• Judgment: Ability to make independent decisions

• Teamwork: Works with others to accomplish objectives and shows support for decisions

• Quality: Sets high standards to ensure quality in work performed

• Accountability: Takes responsibility for adhering to all company policies, procures, and performance expectations

Must be able to sit, stand, walk, squat, bend, reach, twist and climb stairs. Must be able to lift up to 50 pounds, carry up to 24 pounds, push or pull up to 500 pounds on wheeled beds or stretcher and use both hands for power grip, speed work and precision work. Occasional exposure to fumes, blood and body fluids and potentially hazardous materials. The ability to retrieve, communicate, or otherwise present information in a written, auditory, or visual fashion is essential; the primary method to express or exchange ideas is through the spoken word.

• Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation

Printed Name

Employee Signature Date