Floor Staff bei Flint Cultural Center Corporation, Inc.

Description

 General Description

Floor staff are an integral part of engaging visitors at the Sloan Museum of Discovery. Staff will actively engage with and assist visitors as they explore the museum galleries. They will be knowledgeable about the museum’s operations to aid visitors, volunteers, and staff. Floor staff will provide demonstrations and activities on gallery floors and in other program spaces, answer questions, provide information, and ensure that the galleries are clean and safe. This position will also assist the Exhibit department with minor on-the-floor exhibit maintenance.  

Responsibilities

· Engages in friendly, courteous, and welcoming interactions with visitors. 

· Greets and orients groups and individual visitors, answers questions and provides information about shows, programs, events, and museum membership.

· Performs short demonstrations, tours, and activities throughout the museum.

· Has a working knowledge of all exhibits and is able to instruct guests about exhibit operation and facilitate their interactions with the exhibits. 

· Monitors exhibits to ensure that they are in good working order. Preform minor exhibit maintenance and report issues to the Exhibit Department. 

· Performs other duties as assigned. This will include providing support to other museum departments. 

· Maintains regular and prompt attendance at work.

· Displays professional and respectful behavior to all persons in the workplace.

· Follows organizational policies and procedures.

Requirements

Education/Qualifications/Skills Required

· High School Diploma or equivalent.

· Past experience with customer service preferred.

· Past experience working with children preferred.

· Excellent oral and written communication skills.

· Ability to work flexible hours with including weekend and evening hours. 

· Ability to interact with groups of individuals of various ages.

· Excellent customer service skills.

· Must be able to work well with others in team environment.

· Ability to be flexible and multitask at times. 

· Ability to sit and stand for long periods of time. 

· Ability to lift up to 20lbs.

· Ability to reach and bend.