AVP, Operations-Administration - LMC-Full Time bei Health Care District of Palm Beach County
Health Care District of Palm Beach County · Belle Glade, Vereinigte Staaten Von Amerika · Onsite
- Senior
- Optionales Büro in Belle Glade
General Statement of Job: The Associate Vice President (AVP), Operations is responsible for providing strategic leadership and oversight in managing the daily operations of the hospital and its entities. This includes:
- Establishing systems to ensure the delivery of high-quality care
- Promoting sound fiscal operations and cost-effective services
- Ensuring compliance with regulatory agencies and accrediting bodies
- Monitoring organizational service and delivery systems to ensure alignment with the hospital’s mission and community needs
- Collaborating with the Lakeside Advisory Board and Medical Staff leadership on strategic direction and policy development
Essential Functions:
Strategic Leadership
- Participate in the development and implementation of strategic plans with District leadership, Medical Staff, and senior management.
- Establish and achieve goals aligned with organizational pillars: safety, quality, service, financial, and people.
- Think strategically while adapting to change, building coalitions, and fostering teamwork.
- Advocate for the institution and its mission.
- Influence, adapt, and deliver measurable results.
- Lead the creation and execution of operational action plans.
Financial Responsibility
- Provide leadership in financial management, policy recommendations, and fiscal oversight.
- Ensure effective utilization of financial and physical resources.
- Recommend actions and strategies to respond to economic and utilization trends.
People Management
- Ensure attainment of hospital objectives through effective workforce management.
- Apply consistent performance standards and address performance issues decisively.
- Provide guidance, support, and development opportunities for staff.
- Foster collaboration and strong human relations.
Board and Community Relations
- Coordinate activities of the Lakeside Advisory Board and set priorities.
- Develop agendas and maintain communication with District leadership.
- Represent the hospital in community activities and promote awareness of services.
- Perform emergency duties as required (e.g., Red Cross shelters, disaster response).
Specific Skills Needed
- Knowledge of managing complex service organizations in rural and turbulent environments.
- Experience in matrixed public organizations and with community support boards.
- Ability to collaborate with physicians and medical staff.
- Understanding of healthcare financing (HMO, PPO).
- Ability to delegate effectively while guiding senior subordinates.
Customer Service
- Demonstrate a strong focus on customer service, ensuring internal and external satisfaction.
- Maintain positive relationships with all stakeholders.
Communication
- Exhibit exemplary oral and written communication skills.
- Share information clearly, timely, and appropriately with staff, peers, and leadership.
- Demonstrate effective listening, adaptability, and clarity in both verbal and written communications.
Teamwork
- Provide operational oversight across the organization.
- Ensure accountability, direction, and collaboration across teams.
- Build consensus, respect differing opinions, and maintain checks and balances.
Initiative and Ingenuity
- Encourage innovation and operational improvements.
- Lead new projects and balance priorities effectively.
- Demonstrate analytical thinking and problem-solving skills.
Commitment to Quality
- Maintain integrity in clinical, financial, and operational reporting.
- Implement quality processes and adhere to organizational standards.
- Stay current with methods and regularly measure quality performance.
Productivity
- Manage multiple deadlines and priorities.
- Delegate responsibilities appropriately to senior leaders.
Leadership / Shared Vision
- Create and communicate a vision aligned with organizational values.
- Foster an environment where new ideas are welcomed and implemented.
- Maintain high ethical standards and build trust within teams.
Managing and Developing Human Resources
- Define organizational structures and select, monitor, and reward employees.
- Apply both formal HR policies and informal feedback to reinforce accountability.
Promoting Quality, Customer Service, and Productivity
- Develop and communicate performance objectives.
- Link customer feedback to operational performance.
- Ensure compliance with federal, state, and local regulations.
Meeting Strategic Goals and Objectives
- Support District goals to maximize clinical outcomes.
- Provide expert advice on hospital challenges and barriers.
- Apply sound operational judgment in problem-solving.
Hospital Operations and Leadership
- Ensure linkage across hospital management functions.
- Provide accurate and secure information to senior leaders and boards.
- Maintain discretion and confidentiality.
- Analyze complex issues and make operational or clinical decisions of consequence.
Diversity Competencies
- Recruit, retain, and manage a diverse workforce.
- Foster team building and respect for diversity.
- Ensure culturally competent service delivery.
Additional Duties:
This job description reflects general duties considered necessary to describe the principal functions of the role. It does not represent an exhaustive list of all responsibilities and expectations. Duties may evolve as required by the Health Care District of Palm Beach County.
Qualifications
Education:
Bachelor’s degree in Business Administration, Health Care Administration, Public Health, or related field required
Master’s degree preferred
Experience:
Minimum of 5–7 years of progressively responsible experience as a senior hospital executive
Previous experience in a rural setting and in a publicly sponsored hospital preferred
Certification:
Fellowship with the American College of Healthcare Executives (FACHE) preferred
Company
The Health Care District of Palm Beach County is an independent special taxing district that has served as a healthcare safety net for more than 36 years to fill in gaps in access to healthcare services. This unique healthcare system covers the entire county and provides a wide range of services such as nine community health centers (Federally Qualified Health Centers) which serve everyone regardless of ability to pay; school health teams in 172 public schools; a lifesaving Trauma Hawk aeromedical helicopter program; a rural, public teaching hospital, Lakeside Medical Center; an award-winning skilled nursing center; a ground ambulance program for Health Care District patients needing a higher level of care and the county’s Trauma Agency, which ensures quality outcomes within the county’s trauma system and leads initiatives to prevent traumatic injury.
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
