- Professional
- Optionales Büro in Odessa
Job Title: Customer Service Representative-Sucker Rod/Rod Pump
Location: Odessa, Texas, United States
Department: Geozone Operations
Reports To: Operations Manager
Position Type: Full-Time, Shop-Based
Job Summary:
We are seeking a Customer Service Representative to join our Odessa-based team. This is a shop-based role focused on supporting the assembly, disassembly, maintenance, and testing of oilfield equipment (Sucker Rod/Rod Pump). The ideal candidate will assist senior technicians, follow structured learning plans, and contribute to high-quality service delivery in a fast-paced, safety-first environment.
Key Responsibilities:
Safety and Compliance
- Follow all Weatherford HSE policies and procedures
- Maintain a safe and clean work environment
- Participate in safety meetings and report hazards or incidents
Operations
- Assist in assembling and disassembling tools and equipment under supervision
- Support senior technicians in equipment testing, troubleshooting, and maintenance
- Perform preventative and corrective maintenance on field equipment
- Follow work instructions and OEPS standards
- Maintain accurate records of work performed and parts used
Quality
- Ensure all work meets Weatherford’s quality standards
- Participate in continuous improvement initiatives
Communication and Teamwork
- Maintain clear communication with supervisors and team members
- Collaborate with cross-functional teams to meet operational goals
Learning and Development
- Complete assigned learning plans, including online modules and classroom training
- Take initiative to grow technical knowledge and hands-on skills
Qualifications:
Required:
- 1 to 3 years of related mechanical or oilfield experience
- High school diploma or GED
- Basic mechanical aptitude and troubleshooting skills
- Ability to read and follow technical instructions and diagrams
- Willingness to work flexible hours, including nights and weekends if needed
- Strong communication and teamwork skills
- Basic computer literacy
Preferred:
- Experience in oilfield equipment maintenance or repair
- Familiarity with hydraulic, pneumatic, or electrical systems
